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POP! Hotel Kelapa Gading Jakarta
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POP! Hotel Kelapa Gading Jakarta

POP! Hotel Kelapa Gading Jakarta adalah hotel populer di Kelapa Gading, Jakarta Utara. Rating 4.5 dari 4.946 ulasan menunjukkan tempat ini cukup digemari pelanggan.

Tentang bisnis ini

POP! Hotel Kelapa Gading Jakarta adalah hotel populer di Kelapa Gading, Jakarta Utara. Rating 4.5 dari 4.946 ulasan menunjukkan tempat ini cukup digemari pelanggan.

Hubungi langsung via WhatsApp atau telepon untuk reservasi, info menu, atau pertanyaan lainnya.

Berdasarkan ulasan, pengunjung menilai pelayanan 4.5, harga 4.3, lokasi 4.5 dari skala 5, dan fasilitas yang tersedia meliputi wifi gratis, sarapan termasuk, kolam renang, spa.

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Fasilitas & layanan tersedia

Atribut yang tersedia di bisnis ini berdasarkan info pemilik & ulasan pelanggan.

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  • 4,8 bintang 5 Ulasan
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  • 4,5 bintang
  • 4.946 ulasan
  • Tindakan untuk POP! Hotel Kelapa Gading Jakarta
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  • Foto POP! Hotel Kelapa Gading Jakarta
  • Parkir motor hotel POP
  • 4,8 bintang 5 Ulasan
  • Hotel serupa di sekitar
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Layanan & harga

Layanan HotelRp 105–526rb

Berbagai layanan tersedia, harga sesuai paket

Ulasan pelanggan

4.946 ulasan total· menampilkan 60 ulasan terbaru

4.5
4.946 ulasan
5
75%
4
18%
3
5%
2
1%
1
1%
SemuaBintang 5Bintang 4TerbaruFoto
Sifa Marcella Fardhani
Sifa Marcella FardhaniUlasan dari Google Maps
·

Nginap 1 malam disini saya dpt harga 350k karena lagi high season natal, saya booking tanpa sarapan krn sengaja mau makan sekalian jalan2 di MKG saja. Dengan fasilitas kamar yg didapat rasanya agak kurang worth karena ngga ada pemanas air, kopi/teh dan sandal (kalau mau harus bayar biaya tambahan), tp kalau mau bayar tambahan pun masih cukup murah sih, untuk pemanas air dan kopi+teh cukup bayar 15rb, dan sarapan per pax nya hanya 38rb, kalau sandal & sikat gigi lupa biaya tambahannya berapa. Selain itu sudah tersedia di kamar (handuk, sabun cair, dan gelas), di tiap lantai juga ada dispenser jadi bisa free flow air minum sepuasnya. Kamarnya sendiri terbilang kecil, tp masih ada space untuk sholat di deket jendela, kamar mandi bersih, shower air hangatnya juga pas. Untuk akses ke mall bisa lewat lt.3 langsung ke food court, lobby nya ga terlalu luas tp banyak tempat duduk Yg saya ga sangka adalah service dari para staff nya, disini semua staff nya ramah dan informatif, pas baru datang security nya gercep bantuin nurunin barang dari taksi, beda dengan Hotel POP! di kota lain yang pernah saya datengin, disini berasa hotel bintang 3. Cuma disayangkan pas jam 2 pagi sempet keganggu alarm kebakaran yg bunyi, ternyata menurut security yg jaga ada yg ngerokok di kamar sebelah saya. Selebihnya oke, nyaman untuk beristirahat.

Balasan pemilik

5 bulan laluDear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to review our hotel. Your feedback is our most precious source of information in order to try to consistently improving our services and facilities in order to meet our Guest's expectations. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager Lihat terjemahan (Indonesia)

Ahmad Zarkasyi
Ahmad ZarkasyiUlasan dari Google Maps
·

Menginap di POP! Hotel Kelapa Gading memberikan pengalaman yang sangat menyenangkan. Kamarnya bersih, rapi, dan nyaman untuk beristirahat. Pelayanan stafnya ramah dan profesional, khususnya Kak Sutan, Kak Taufik, dan Kak Azmi yang sangat membantu, responsif, dan selalu memberikan pelayanan dengan senyum. Proses check-in dan check-out berjalan cepat dan lancar. Lokasi hotel juga strategis, dekat dengan pusat kuliner dan akses transportasi sehingga memudahkan mobilitas. Suasana hotel simpel namun tetap cozy dan nyaman. Dengan harga yang terjangkau dan pelayanan yang memuaskan, POP! Hotel Kelapa Gading sangat recommended untuk keperluan kerja maupun liburan singkat.

Balasan pemilik

4 bulan laluDear Valued Guest, Thank you for taking your valuable time to share your wonderful experience with us. We are truly delighted to know that you had a pleasant stay and found our room clean, tidy, and comfortable. It is also rewarding to hear that our team provided friendly and professional service, and that the check-in and check-out process was smooth and efficient. We are pleased that you enjoyed our strategic location, as well as the simple yet cozy atmosphere of our hotel. Knowing that our value and service met your expectations truly means a lot to us. We look forward to welcoming you back to POP! Hotel Kelapa Gading for your future business trips or short getaways. Warmest regards, Francisco HOLMES-BROWN General Manager Lihat terjemahan (Indonesia)

SIDIK CITRA Wijaya
SIDIK CITRA WijayaUlasan dari Google Maps
·

Menginap selama 7 hari untuk acara kantor. Tiap hari dibersihkan, staf hotel ramah-ramah. Kamar memang tidak begitu luas, namun nyaman dan tenang. Perlengkapan mandi, disediakan handuk dan sabun, namun tidak dengan sikat & pasta gigi serta sandal hotel. Di lantai 3 ada penghubung dengan Mal Kelapa Gading, serta lantai 3 ini ada tempat makan untuk sarapan. Menunya bervariasi dari bubur, roti, nasi, buah dan juga beberapa minuman seperti kopi, teh, infuse water, jus buah dan air putih

Balasan pemilik

3 bulan laluDear Valued Guest, Thank you for staying with us and for the time you took to share your detailed review about our hotel. We are glad to read that you had a good stay during your 7-day visit for your office event and that you appreciated the cleanliness of your room, the friendliness of our staff, as well as the comfort and quiet atmosphere. We are also pleased to know that you enjoyed our breakfast variety and the convenient access to the mall from our hotel. Your feedback regarding the room amenities has been well noted, and please be assured that your review has been warmly welcomed by our Champs as we remain focused on continuously improving our facilities and services. Once again thank you very much, and we indeed look forward to welcoming you again on your next stay. Warmest regards, Francisco HOLMES-BROWN General Manager Lihat terjemahan (Indonesia)

Amrule
AmruleUlasan dari Google Maps
·

Resepsionis ramah , sangat helpful dan membantu. terutama mas Rahman sama Mas Taufik. sangat recommended. kamar bersih, lokasi ideal. dpn masjid sama langsung nyambung ke mall.

Balasan pemilik

3 bulan laluDear Valued Guest, Thank you for staying with us and sharing your feedback. We are delighted to hear that you were pleased with our friendly and helpful service from our Front Office Champs. Your kind words will certainly be shared with the team, as it will mean a lot to them. We are also glad that you enjoyed our clean rooms and found our location convenient, with direct access to the mall and close proximity to the mosque. Please be assured that we continuously strive to provide excellent service and comfortable facilities for all our guests. Have a nice day ahead and we truly look forward to welcoming you back to our hotel. Warmest regards, Francisco HOLMES-BROWN General Manager Lihat terjemahan (Indonesia)

Anita Oksa Dian Maharani
Anita Oksa Dian MaharaniUlasan dari Google Maps
·

Mall Di kelapa Gading Jakut. Ada akses Nyambung sama food court mall, di lantai 3 nya, jadi kalau mau apa² Deket. Depannya hotel masjid, bisa cari kuliner terjangkau. Dilobi juga ada mini cafe yang jual minuman dingin, Snack, ice cream, kopi, mie² dan dimsum. Bisa diantar di kamar, ngga ada tambahan biaya service. Mantap, harga dimsumnya 5rb, dan pop mie 15 RB. Tapi minusnya disini, tidak ada sandal, sikat dan pasta gigi, dan di dalam ngga ada minum dan kopi sachet, hanya ada 2 gelas kosong, dan bisa diisi air putih di galon tiap lantai. Buat makanannya, nasi, sayur (1 macam) dan protein (2macam) 1 hewani 1 nabati. Disini saya menginap 7 hari tapi buat gelasnya ketika tiap hari dibersihkan tidak ikut diganti hoho. Padahal ada 1 yang sudah terpakai. Buat sabun dan shampo akan di Refill setiap hari. Overall good.

Balasan pemilik

5 bulan laluDear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to review our hotel. Your feedback is our most precious source of information in order to try to consistently improving our services and facilities in order to meet our Guest's expectations. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager Lihat terjemahan (Indonesia)

Ina Pattinama
Ina PattinamaUlasan dari Google Maps
·

Semakin sering nginap di hotel ini, semakin bisa dilihat kekurangan dari hotel ini. 1. Bed cover ada bekas telapak sepatu, dan hari ke dua tetap dengan bed cover yang sama ( artinya tidak diganti ). 2. Dispenser kosong, mau ambil air dan mau minum obat tidak bisa ( LT 5 ). 3. Handuk warna putih sudah kusam.. Apakah karena sudah sering inap jd perhatiannya kurang, sementara baru inap kalau saya baca review nya, mereka senang dengan hotel ini. 4. Untuk Staff Hotel : ok

Balasan pemilik

6 bulan laluDear Valued Guest, Thank you for choosing POP! Hotel Kelapa Gading and we are appreciated for the time you took to share your review about our Hotel. Kindly accept my sincere apologies for the inconvenient experience you had during your stay. Please be sure that it will always be our commitment to keep on improving our services and facility in order to meet our Guest's expectations. Once again, thank you very much for your review and we look forward to welcoming you your next visit. Warmest regards, Francisco Holmes-Brown General Manager Lihat terjemahan (Indonesia)

Mona Famiola
Mona FamiolaUlasan dari Google Maps
·

Fasilitas sangat kurang sekali Air hangat rusak tidak ada Kamar sangat tidak terawat dan sempit harga mahal perkamarnya dibandingkan hotel lainnya Kelebihannya hanya jadi satu dgn mall kelapa gading saja, lainnya amat sangat tidak layak, ini berdasarkan pengalaman pribadi, semoga dpt berbenah kedepannya menjadi lebih baik lagi

Balasan pemilik

4 bulan laluDear Valued Guest, Thank you for taking the time to share your honest feedback about your recent stay at Pop! Hotel Kelapa Gading. We sincerely apologize that certain aspects of your experience did not meet your expectations. We understand how frustrating it must have been to encounter issues with the hot water, room condition, and overall comfort — and we truly appreciate you bringing these matters to our attention. Guest comfort and satisfaction are top priorities for us, and your comments have been shared with the relevant departments to ensure that areas such as hot water availability, room maintenance, and overall facility standards are reviewed and improved. We are committed to making necessary improvements so that future guests can enjoy a more comfortable and pleasant experience. Please accept our sincere apologies once again for the inconvenience you experienced. We hope you will consider giving us another opportunity to provide you with a better stay in the future. Warmest regards, Francisco HOLMES‑BROWN General Manager Lihat terjemahan (Indonesia)

Aurellia Sanada
Aurellia SanadaUlasan dari Google Maps
·

Pelayanan di pop hotel dibantu resepsionis Mas Rahman. Servicenya bagus banget dan nyaman hotelnya. Bakal ke sini lagi. Thank you

Balasan pemilik

3 bulan laluDear Valued Guest, Thank you for staying with us and for sharing your wonderful feedback. We are truly pleased to hear that you received excellent service from our receptionist and that you found our hotel comfortable during your stay. Your kind words mean a lot to us and serve as great motivation for our team to continue delivering outstanding hospitality. We are especially happy to know that you plan to return — we will be more than delighted to welcome you back to POP! Hotel. Thank you once again, and have a lovely day ahead. Warmest regards, Francisco HOLMES-BROWN General Manager Lihat terjemahan (Indonesia)

Jose Bates
Jose BatesUlasan dari Google Maps
·

Saya baru pertama nginap di tempat ini, namun saya melihat bahwa pelayanannya bagus sekali mulai dari turun kenderaaan sdh disambut dan dilayani security bahkan smpai kepda resespsionisnya. Sangt welcome dah ramah, khususnya mas Rahman. Penyapan sambutan bahkan mau memberi informasi tntg Jakarta keoda sya sngt baik dan ramah. Sukses slalu bg mas Rahman, dan hotel Pop Kelapa gading.🙏🏼🙏🏼

Balasan pemilik

6 bulan laluDear Valued Guest, Thank you for your great review of our service during your stay. We’ve passed your kind words on to our Champs. We are passionate about providing all of our customers with outstanding experiences and our Champs are delighted to know they hit the mark with you. Have a pleasant day ahead and we wish to welcome you soon again in POP! Hotel Kelapa Gading. Warmest regards, Francisco HOLMES-BROWN General Manager Lihat terjemahan (Indonesia)

Here I Am
Here I AmUlasan dari Google Maps
·

Pelayanan ok. Saya tidak bisa makan Kacang, tapi pilihan selai utk roti hanya selai kacang dan petugas katakan tidak ada selai lainnya... Hmmm sekelas hotel Pop cuma satu jenis selai? Pilihan sarapan gak banyak gak jadi masalah selama makanan yg ada rasanya enak... Maaf rasa enak itu tergantung selera, dan buat selera saya makanan nya tidak enak

Balasan pemilik

6 bulan laluDear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to review our hotel. Your feedback is our most precious source of information in order to try to consistently improving our services and facilities in order to meet our Guest's expectations. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager Lihat terjemahan (Indonesia)

DSD inc
DSD incUlasan dari Google Maps
·

Pelayanan sangat baik dan super excelent, Untuk recepcionist mas Rahman, sangat ramah pelayanan, sukses selalu PoP hotel. Menginap 25hari pelayanan kebersihan sangat memuaskan..

Balasan pemilik

4 bulan laluDear Valued Guest, Thanks so much for sharing your positive feedback during your stay. We are glad to read that you had a comfortable stay with us and that you were impressed with our cleanliness as well as our service. Once again thank you very much and we look forward to welcoming you again on your next visit. Warmest regards, Francisco HOLMES-BROWN General Manager Lihat terjemahan (Indonesia)

silvani alif
silvani alifUlasan dari Google Maps
·

Nginap dua malam di sini. Kamarnya sangat mungil, ya pas2an banget buat berdua. Bedsheet dan ruangan bersih, AC dingin, Air panas berfungsi, tapi kamar mandinya juga mungil banget. Ga disediain sikat gigi, tapi kmrn pesen kamar yang dapet sarapan. Sarapannya seadanya sih, ya cukuplah. Tapi hotel ini sangat strategis karena lantai 3nya bisa langsung masuk ke MKG3.

Balasan pemilik

6 bulan laluDear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to review our hotel. Your feedback is our most precious source of information in order to try to consistently improving our services and facilities in order to meet our Guest's expectations. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager Lihat terjemahan (Indonesia)

Pu
PuUlasan dari Google Maps
·

di pusat kota, dekat ama mall. semua pegawainya apalagi cleaning service ramah dan baik. kebetulan mobil kita mogok dan sangat cepat ditangani karna dekat dengan service 24 jam

Balasan pemilik

4 bulan laluDear Valued Guest, Thank you for taking your valuable time to share your experience with us. We are delighted to know that you enjoyed our strategic location in the city center and close to the mall. It is also very encouraging to hear that our team, especially our cleaning service staff, provided friendly and helpful service during your stay. We truly hope to have the pleasure of welcoming you back to POP! Hotel Kelapa Gading in the future. Warmest regards, Francisco HOLMES-BROWN General Manager Lihat terjemahan (Indonesia)

Timurie Anindia Farella
Timurie Anindia FarellaUlasan dari Google Maps
·

Kamarnya bagus bersih. Lokasi strategis. Samping summarecon mall kelapa gading. Depannya masjid. Banyak makanan jajanan di sekitarnya. Tapi AC kamarnya buat saya terlalu dingin terus sudah di adjust buat naikin suhunya jadi agak kedinginan di dalam kamar.

Balasan pemilik

6 bulan laluDear Valued Guest, Thank you for staying at our Hotel and to share your feedback on your recent stay. We are glad to read that you are satisfied with our room and cleanliness as well as that you enjoyed our location attached to Summarecon Mall Kelapa Gading. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager Lihat terjemahan (Indonesia)

A Rafiee
A RafieeUlasan dari Google Maps
·

Kamar kami sangat bersih dan rapii semuanya dan selimut sama separai di ganti yang baru dan tidak meninggalkan ada sedikit pun debu kami sangat terkesan dengan terlitiannya , Terutama buat mas David , terimakasih kasih banyak dan pelayanan sangat ramah sekali

Balasan pemilik

7 bulan laluDear Valued Guest, Thank you for staying with us and we are pleased to read you were impressed with our cleanliness service by our housekeeping Champ. Have a pleasant day ahead and we look forward to welcoming you back again in our Hotel. Warmest regards, Francisco Holmes-Brown General Manager Lihat terjemahan (Indonesia)

Denny Kurniawan
Denny KurniawanUlasan dari Google Maps
·

Kamarnya agak sempit tetapi cukup nyaman. AC dingin, air panas oke. Pelayanan ramah. Ada dispenser di tiap lantai, tenang ambiencenya. Breakfast cukup oke jg...

Balasan pemilik

4 bulan laluDear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to review our hotel. Your feedback is our most precious source of information in order to try to consistently improving our services and facilities in order to meet our Guest's expectations. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager Lihat terjemahan (Indonesia)

Revano Pakpahan
Revano PakpahanUlasan dari Google Maps
·

Pelayanannya cukup bagus, resepsionist membantu dalam menginformasikan ( mas Rahman. Saran untuk memfasilitasi telepon pada kamar.

Balasan pemilik

3 bulan laluDear Valued Guest, It was a pleasure having you with us, and thank you for sharing your review following your recent stay. We are glad to know that you appreciated the service of our receptionist, Mr. Rahman, and found his assistance helpful. Thank you also for your suggestion regarding the telephone in the room; we will review it to see how we can improve this facility for our guests. Have a pleasant day ahead, and we do hope that your excellent experience will always bring you back to our Hotel. Warmest regards, Francisco Holmes-Brown General Manager Lihat terjemahan (Indonesia)

Dennis SM X216B
Dennis SM X216BUlasan dari Google Maps
·

Check in tengah malam dibantu dengan sangat baik oleh mas rahman. Receptionist mas rahman ramah dan sangat membantu dalam proses check in. Untuk check out juga cepat dan sangat ramah semua. Keren

Balasan pemilik

4 bulan laluDear Valued Guest, Thank you very much for staying with us and for taking the time to share your wonderful feedback. We are delighted to know that your late-night check-in was handled smoothly and with great care by Mr. Rahman. It is also pleasing to hear that the check-out process was quick and that our team provided friendly service throughout your stay. Your kind words truly mean a lot to us and will be shared with the team as motivation. Wishing you a pleasant day ahead, and we look forward to welcoming you again in the future. Warmest regards, Francisco Holmes-Brown General Manager Lihat terjemahan (Indonesia)

Ahmad Ridho Akranata
Ahmad Ridho AkranataUlasan dari Google Maps
·

Pop hotel kelapa gading merupakan hotel yang nyaman untuk beristirahat. Kamarnya tidak besar tapi cocok untuk beristirahat saja. Lokasinya yang strategis dan harga yang terjangkau menjadi daya tarik dari hotel ini. Terhubung langsung ke mal kelapa gading dan dekat dari mana mana membuat pop menjadi pilihan, selain konek langsung sama mall juga diseberangnya ada masjid besar. Minusnya viewnya ya ga ada dan kalau mau sendal hotel harus minta (tidak disediakan) juga sikat gigi dan pasta gigi tidak disediakan

Balasan pemilik

7 bulan laluDear Valued Guest, Thanks so much for sharing your review on your recent stay and we are glad to know that you had an overall good stay with us. Appreciate your comments and we hope that you will return to our hotel in the near future. Warmest regards, Francisco Holmes-Brown General Manager Lihat terjemahan (Indonesia)

Nice Srikaya
Nice SrikayaUlasan dari Google Maps
·

Saya sangat puas dengan pengalaman menginap di POP! Hotel Kelapa Gading. Kamarnya bersih, nyaman, dan lokasinya strategis — dekat dengan mall jadi sangat praktis untuk cari makan atau jalan sebentar. Yang paling berkesan adalah pelayanan dari resepsionis Kak Sutan dan Kak Ressy yang sangat ramah dan humble. Mereka sigap membantu setiap kebutuhan tamu dan selalu menyapa dengan senyum. Rasanya seperti disambut teman sendiri, bukan sekadar tamu hotel. Terima kasih POP! Hotel Kelapa Gading, terutama Kak Sutan & Kak Ressy, atas pelayanan terbaiknya! Pasti akan menginap lagi kalau ke area ini. 🙌✨

Balasan pemilik

7 bulan laluDear Valued Guest, Thank you for staying with us, and we are pleased to read you had a perfect stay experience with us. Thank you for the feedback and we hope we can welcome you again soon in the near future. Warmest regards, Francisco HOLMES-BROWN General Manager Lihat terjemahan (Indonesia)

Trip.com Member
Trip.com MemberUlasan dari Google Maps
·

Hotel favorit setiap ke jkt.. kmrn agak disappointed sm petugas yg berjaga di depan, mw titip kue oleh2 ukuran kecil, ditolak katanya kulkas penuh.. huhu pdhl biasanya selalu bisa titip asal ukuran tdk besar.. di freezer jg gak bs katanya rusak, semoga menjadi perbaikan ke depannya..

Nadia Cynthia Larasati
Nadia Cynthia LarasatiUlasan dari Google Maps
·

Hotelnya terletak di tempat yang sangat strategis, ditambah lagi pelayananya yang begitu cepat, sigap, dan ramah! Sangat berterima kasih kepada Kak Rahman dan Kak Ressyi dari bagian resepsionis yang sangat membantu dalam stay kami di hotel ini. Sangat recommended!

Balasan pemilik

7 bulan laluDear Valued Guest, Thank you for staying with us, and to recommend POP! Hotel Kelapa Gading. We are glad to read that you were impressed with our hospitality and that you were convenient with its location next to the Summarecon Mall Kelapa Gading. Once again thank you very much and we look forward to having you with us. Warmest regards, Francisco Holmes-Brown General Manager Lihat terjemahan (Indonesia)

aliyaaa
aliyaaaUlasan dari Google Maps
·

awal menginap hari jumat, pengalaman pertama menginap di hotel pop kelapa gading, sedikit kaget karena gak sediain sikat gigi dan sandal tapi its oke,hotel budget tapi dari segi pelayanan seperti hotel berbintang, sangat polite dan sangat membantu terkhusus mas fariz dan mas buang 🫶🫶🫶

Balasan pemilik

7 bulan laluDear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to review our hotel. Your feedback is our most precious source of information in order to try to consistently improving our services and facilities in order to meet our Guest's expectations. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager Lihat terjemahan (Indonesia)

Fael Slowly
Fael SlowlyUlasan dari Google Maps
·

100% untuk Keramahan petugas Karyawan hotel Kebersihan Kenyamanan Harga. Wajib nginep di sini kalo pas kunjungan kejakarta pokok nya. Terimakasih atas pelayanan yang kalian berikan selama sy di POP.👍🏻

Balasan pemilik

5 bulan laluDear Valued Guest, Thank you for staying with us, and we are pleased to read you had a perfect stay experience with us. Thank you for the feedback and we hope we can welcome you again soon in the near future. Warmest regards, Francisco HOLMES-BROWN General Manager Lihat terjemahan (Indonesia)

ono percetakan
ono percetakanUlasan dari Google Maps
·

pelayanan bagus, tp saya trauma hampir menjadi korban kriminal modus sprti hipnotis ketika saya sedang santai duduk di luar area outdoor samping security ...modus orang asing mendekati saya mengajak ngobrol dan singkat cerita sy mau d ajak keluar modus hp...sy sudah mengadukan hal ini ke security agar menjadi perhatian khusus. saya trauma ..padahl saya suka menginap di pop hotel..bahkan kmrn sy menginap 5 hari 4 malam bersama keluarga ...sy mrs tdk aman padahal msh di area hotel.

Balasan pemilik

7 bulan laluDear Valued Guest, Thank you for sharing your feedback and for choosing to stay with us at POP! Hotel. We are truly sorry to hear about your recent experience that made you feel unsafe. Please know that your safety and comfort are always our top priorities. We have followed up on your report with our security team to ensure tighter monitoring and more frequent patrols, especially around the outdoor areas near the lobby and car park. We sincerely appreciate you bringing this matter to our attention, as it allows us to take the necessary preventive measures. We understand how unsettling this situation must have been, and we hope it will not affect your trust in us. We truly value your loyalty and look forward to welcoming you and your family back for a safer and more pleasant stay in the future. Warmest regards, Francisco Holmes-Brown General Manager Lihat terjemahan (Indonesia)

Sicempluk Cakes
Sicempluk CakesUlasan dari Google Maps
·

Kamar tidak kedap suara pas ada kamar sebelah yang lagi mandi. Sisanya nyaman semua sih. Big thanks untuk mas rahman yg membantu dengan service yang ramah dan sumeh

Balasan pemilik

8 bulan laluDear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to review our hotel. Your feedback is our most precious source of information in order to try to consistently improving our services and facilities in order to meet our Guest's expectations. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager Lihat terjemahan (Indonesia)

Deviana Tajalla
Deviana TajallaUlasan dari Google Maps
·

Enak nyaman, sayang tv nya belum android . Lebih murah pesan langsung, dan dibuatkan member sama staff nya karna dapat diskon 😆 untuk sarapannya standar yaa

Balasan pemilik

6 bulan laluDear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to review our hotel. Your feedback is our most precious source of information in order to try to consistently improving our services and facilities in order to meet our Guest's expectations. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager Lihat terjemahan (Indonesia)

Arif Nur Ahan
Arif Nur AhanUlasan dari Google Maps
·

Pelayanan sangat baik, tanggap saat ada kebutuhan urgent seperti menitip tas, menitip makanan difreezer, dan lupa kartu. Thanks kepada mas Rahman. ✅️

Balasan pemilik

6 bulan laluDear Valued Guest, Thank you for staying with us and sharing your feedback. We are happy to hear that you feel satisfied with the service from our Front Office Champ. Please be sure that we always put in the work to keep our guests satisfied with the service and facilities. Have a nice day ahead and we hope to see you again in our hotel. Warmest regards, Francisco HOLMES-BROWN General Manager Lihat terjemahan (Indonesia)

Trip.com Member
Trip.com MemberUlasan dari Google Maps
·

Hotel lokasinya strategis nempel sm Mall Kelapa Gading.Tp kebersihannya 🫣, bersih banget gak, kotor jg gak.Warna spreinya putih kusam, handuknya juga.Tempat gantung bajunya ga bisa dipake.Tombol utk flush toilet udah kaya mau copotAda …

Taufik Nursyabil
Taufik NursyabilUlasan dari Google Maps
·

Pelayanan reception sangat ramah Khusus mas rahman satu hal yang perku baiki handuknya harus diganti yang lain worth it Lah recomed banget

Balasan pemilik

6 bulan laluDear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to review our hotel. Your feedback is our most precious source of information in order to try to consistently improving our services and facilities in order to meet our Guest's expectations. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager Lihat terjemahan (Indonesia)

M R P O P O
M R P O P OUlasan dari Google Maps
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Pelayanan resepsionis yang sangat luar biasa khususnya Mas Rahman. Sangat berkesan karena ini pengalaman yang pertama bagi saya. Sukses selalu 🔥

Balasan pemilik

7 bulan laluDear Valued Guest, We are delighted to read your feedback. Our Champs are thrilled to hear this kind of words. It is truly our pleasure to be of service to you. We always look forward to welcoming you back to our Hotel. Warmest regards, Francisco HOLMES-BROWN General Manager Lihat terjemahan (Indonesia)

Yhuna Lam
Yhuna LamUlasan dari Google Maps
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Pelayanan nya minus, masih ada barang customer di kamar malahan di usir, Bukannya tlpon lebih awal, ini gak ada hubungin, malahan kamar di Kasih orang kocak ini hotel.

Reza hamzah
Reza hamzahUlasan dari Google Maps
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Pelayanan sangat baik ,trus hotel nya juga sangat dekat dengan mall, resepsionis ramah di bantu sama mas Rahman 😇👍👍

Balasan pemilik

6 bulan laluDear Valued Guest, It was a pleasure having you with us. We are glad to read that you had a good stay experience and that you were impressed with our friendly service. Thank you very much and we look forward to having you again with us. Warmest regards, Francisco HOLMES-BROWN General Manager Lihat terjemahan (Indonesia)

antonius fernandez
antonius fernandezUlasan dari Google Maps
·

Pelayanan baik sekali,untk resepsionis mas rahman paling top pelayannannya

Balasan pemilik

3 bulan laluDear Valued Guest, Thanks so much for sharing your positive feedback about the service by our Champs during your stay. Wish to welcome you soon again in POP! Hotel Kelapa Gading. Warmest regards, Francisco HOLMES-BROWN General Manager Lihat terjemahan (Indonesia)

Syaiful Ramadhan
Syaiful RamadhanUlasan dari Google Maps
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Nice hotel... harga terjangkau. Pelayanan petugas fo nya, mas Rahman ramah dan oke

Balasan pemilik

3 bulan laluDear Valued Guest, It was a pleasure having you with us, and thank you for sharing your review following your recent stay. We are happy to hear that you found our hotel nice and affordable, and that the service from our front desk officer, Mr. Rahman, made a positive impression. Your feedback will be shared with him as encouragement to keep up the great work. Have a pleasant day ahead, and we look forward to welcoming you back to our Hotel in the near future. Warmest regards, Francisco Holmes-Brown General Manager Lihat terjemahan (Indonesia)

Makrus Sandy
Makrus SandyUlasan dari Google Maps
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Sutan terbaik pelayanannya menunjukan pelayanan kelas atas, makasih pop hotel kelapa gading

Balasan pemilik

3 bulan laluDear Valued Guest, Thank you for staying with us and sharing your feedback. We are happy to hear that you feel satisfied with the service from our Front Office Champ. Please be sure that we always put in the work to keep our guests satisfied with the service and facilities. Have a nice day ahead and we hope to see you again in our hotel. Warmest regards, Francisco HOLMES-BROWN General Manager Lihat terjemahan (Indonesia)

DewiRisma Official
DewiRisma OfficialUlasan dari Google Maps
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Staf atas nama Sutan sangat menunjukan sikap profesional dan berpengalaman, terimakasih pop hotel

Balasan pemilik

3 bulan laluDear Valued Guest, Thank you for staying with us and for sharing your wonderful feedback. We are truly delighted to know that you experienced professional and attentive service during your stay. Your kind appreciation means a great deal to us and motivates our team to continuously deliver the best service to every guest. Please be assured that we remain committed to maintaining the highest standards of hospitality and ensuring a comfortable stay for all our guests. Have a pleasant day ahead, and we look forward to welcoming you back to POP! Hotel in the near future. Warmest regards, Francisco HOLMES-BROWN General Manager Lihat terjemahan (Indonesia)

Sujoko
SujokoUlasan dari Google Maps
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Menginap di hotel rasa bintang 5, mengenai pelayanan maupun kenyamanan nya, dibantu dengan mas sutan, terimakasih

Balasan pemilik

3 bulan laluDear Valued Guest, Thank you for your great review of our service during your stay. We’ve passed your kind words on to our Champs. We are passionate about providing all of our customers with outstanding experiences and our Champs are delighted to know they hit the mark with you. Have a pleasant day ahead and we wish to welcome you soon again in POP! Hotel Kelapa Gading. Warmest regards, Francisco HOLMES-BROWN General Manager Lihat terjemahan (Indonesia)

Nurulkhotimah
NurulkhotimahUlasan dari Google Maps
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Saya menginap beberapa hari dan kamar selalu dalam kondisi bersih setiap harinya. Mas David sangat ramah dan cepat tanggap

Balasan pemilik

7 bulan laluDear Valued Guest, Thank you for staying with us and we are pleased to read you were impressed with our cleanliness service by our housekeeping Champ. Have a pleasant day ahead and we look forward to welcoming you back again in our Hotel. Warmest regards, Francisco Holmes-Brown General Manager Lihat terjemahan (Indonesia)

hendra ratmana
hendra ratmanaUlasan dari Google Maps
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Mendapatkan pelayanan yg sangat bagus terutama oleh Mr. Utba security yg kasih petunjuk secara detail terkait transportasi dan tempat2 aman dan nyaman untuk santai

Balasan pemilik

7 bulan laluDear Valued Guest, Thanks so much for sharing your positive feedback about our good service during your stay. Wish to welcome you soon again in POP! Hotel Kelapa Gading. Warmest regards, Francisco HOLMES-BROWN General Manager Lihat terjemahan (Indonesia)

Navigate38521698787
Navigate38521698787Ulasan dari Google Maps
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untuk kamar tidak ada kendala ,pelayanan juga termasuk sangat baik oleh mas hafil.hotelnya nyambung sama mall,pokoknya bagus

reginald reginald
reginald reginaldUlasan dari Google Maps
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dtg pagian mau early check in berbayar di bilang full sama resepsionis , paham deh mmng full, mau breakfast berbayar pun dibilang full, aneh bgt, baru kali ini mau breakfast dihotel dibilang full

Balasan pemilik

4 bulan laluDear Valued Guest, Thank you for sharing your feedback regarding your recent stay at POP! Hotel Kelapa Gading. We sincerely apologize for the inconvenience you experienced with early check-in. Unfortunately, all rooms were fully occupied the night before, which prevented us from accommodating your request. We understand how disappointing this must have been and appreciate your understanding. Regarding breakfast, your comments have been shared with our team to improve availability and guest communication in the future. We hope to welcome you back soon and provide a smoother and more enjoyable stay. Warmest regards, Francisco Holmes-Brown General Manager Lihat terjemahan (Indonesia)

Roy Valentino
Roy ValentinoUlasan dari Google Maps
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Lokasi strategis .. pelayanan lumayan bersih pula, fasilitas abal abal.. parkiran crowded harga reasonable... kasur nya parah...

Balasan pemilik

6 bulan laluDear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to review our hotel. Your feedback is our most precious source of information in order to try to consistently improving our services and facilities in order to meet our Guest's expectations. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager Lihat terjemahan (Indonesia)

Alinda Putri
Alinda PutriUlasan dari Google Maps
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Baru sempat kasih ulasan. Kesini akhir Juni 2025. Servicenya oke, resepsionisnya ramah. Baru nyampe jam 3 pagi tetep dilayani. Untungnya dapat kamar yg non-smoking jadi ga ada bau bekas asap rokok. Kamar juga bersih, disediakan handuk. Kata mas resepsionisnya memang sudah tidak menyediakan botol minum jadi cuma disediakan gelas yg bisa isi ulang di dispenser depan lift. Untuk nginap 1 malam oke sih.

Balasan pemilik

8 bulan laluDear Valued Guest, It was a pleasure having you with us. We are glad to read that you had a good stay experience with POP! Hotel Kelapa Gading. Thank you very much and we look forward to having you again with us. Warmest regards, Francisco HOLMES-BROWN General Manager Lihat terjemahan (Indonesia)

Jonathan alfariz
Jonathan alfarizUlasan dari Google Maps
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hotel dengan proper walaupun low budget, pelayanan baik semua terutama namanya mas rahman

Balasan pemilik

5 bulan laluDear Valued Guest, Thanks so much for sharing your positive feedback about our hospitality during your stay. Stay safe and healthy. Wish to welcome you soon again in POP! Hotel Kelapa Gading. Warmest regards, Francisco HOLMES-BROWN General Manager Lihat terjemahan (Indonesia)

Akmal Syafiq Buchori
Akmal Syafiq BuchoriUlasan dari Google Maps
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Pelayanan sangat memsuakan, sering nginap disini kalau ke jakarta terutama daerah utara, thank you untuk mas rahman resepsionis

Balasan pemilik

7 bulan laluDear Valued Guest, Thank you for your wonderful feedback about POP! Hotel Kelapa Gading. We are always pleased to have you with us and glad that you were satisfied with the excellent hospitality by our Champs. Warmest regards, Francisco HOLMES-BROWN General Manager Lihat terjemahan (Indonesia)

Riki Wijaya
Riki WijayaUlasan dari Google Maps
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Nmrnya bersih, nyaman, lokasi strategis akses dgn mall kelapa gading Pelayanan house keepingnya ramah. Namanya mas David

Balasan pemilik

6 bulan laluDear Valued Guest, Thank you for staying with us and we are pleased to read you were impressed with our cleanliness service by our housekeeping Champ. Have a pleasant day ahead and we look forward to welcoming you back again in our Hotel. Warmest regards, Francisco Holmes-Brown General Manager Lihat terjemahan (Indonesia)

Elisabeth Lisda
Elisabeth LisdaUlasan dari Google Maps
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Cs nya gk punya etika ya.. barang msh d dalam kamar.. tamu d usir tanpa ada reminder sebelum checkpuy jam 10 hrsnya bs reminder

Riska Amelia
Riska AmeliaUlasan dari Google Maps
·

terimakasih untuk bapak Imron sudah membantu dan melayani kami dengan sangat baik untuk kamar cukup sangat nyaman terimakasih 🥰🥰🥰

Balasan pemilik

5 bulan laluDear Valued Guest, Thank you for taking your valuable time to review our hotel. Please be sure that we are glad to know that our room and service exceeds your expectations. We do hope you will visit POP! Kelapa Gading again in the future. Warmest regards, Francisco HOLMES-BROWN General Manager Lihat terjemahan (Indonesia)

Taufik Abdul Rahman
Taufik Abdul RahmanUlasan dari Google Maps
·

Tidak bisa berkata kata lagi - lemari baju tidak ada - sendal tidak tesesedia (harus bayar lagi) - Pasta gigi + sikat gigi tidak tersedia (harus bayar lagi) - Tidak Helpful

Balasan pemilik

5 bulan laluDear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to review our hotel. Your feedback is our most precious source of information in order to try to consistently improving our services and facilities in order to meet our Guest's expectations. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager Lihat terjemahan (Indonesia)

Adhitya Ardian
Adhitya ArdianUlasan dari Google Maps
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Sempat menginap di sini, ternyata salah kamar, gatau double check in atau gimana, ternyata di dalam kamar ada orang nya. Udah gitu ga ada permintaan maaf dari hotel.

Balasan pemilik

5 bulan laluDear Valued Guest, Thank you for choosing POP! Hotel Kelapa Gading and we are appreciated for the time you took to share your review about our Hotel. Kindly accept my sincere apologies for the inconvenient experience you had during your stay. Please be sure that it will always be our commitment to keep on improving our services and facility in order to meet our Guest's expectations. Once again, thank you very much for your review and we look forward to welcoming you your next visit. Warmest regards, Francisco Holmes-Brown General Manager Lihat terjemahan (Indonesia)

Halim Santoso
Halim SantosoUlasan dari Google Maps
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Saya menginap 2 malam disini, proses Check in prosesnya sangat cepat dibantu Mb Tika dan Mas Hafik , lokasi strategis dekat MKG

Balasan pemilik

7 bulan laluDear Valued Guest, Thank you for staying with us, and we are pleased to read you had an amazing stay experience with us. We are glad to know that you were impressed with our location and that our great service is beyond your expectation. Thank you for the feedback and we hope we can welcome you again soon in the near future. Warmest regards, Francisco HOLMES-BROWN General Manager Lihat terjemahan (Indonesia)

Toserba Glodok
Toserba GlodokUlasan dari Google Maps
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Diskriminasi parkir padahal nginep 4 hari mau parkir di dekat loby di usir sama security demi pajero yg mau parkir. Nyesel udah booked 4 hari

Balasan pemilik

6 bulan laluDear Valued Guest, Thank you for taking the time to rate and review your recent stay. We sincerely apologize for the unpleasant situation that you experienced. Please ensure that I highlight your concerns and follow up with the respective department heads so that we can take necessary actions and improve our services. We really appreciate your comments, and we look forward to welcoming you back to our hotel. Warmest regards, Francisco Holmes-Brown General Manager Lihat terjemahan (Indonesia)

Edoardo Gunawan
Edoardo GunawanUlasan dari Google Maps
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Pelayanan nya baik dan ramah, harga terjangkau dan lokasi strategis. Terimakasih untuk resepsionis mas Rahman.

Balasan pemilik

6 bulan laluDear Valued Guest, Thank you for staying with us, and we are pleased to read you had an amazing stay experience with us. We are glad to know that you were impressed with our location and that our great service is beyond your expectation. Thank you for the feedback and we hope we can welcome you again soon in the near future. Warmest regards, Francisco HOLMES-BROWN General Manager Lihat terjemahan (Indonesia)

Allannis
AllannisUlasan dari Google Maps
·

Thank you..hotelnya keren deket ke mall... Mas rahman cs nya ok pelayanannya

Balasan pemilik

6 bulan lalu Dear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading. We value your positive review and are glad that you enjoyed its strategic location next to Summarecon Mall Kelapa Gading. Please be sure that we always put in the work to keep our guests satisfied with our services and facilities. Have a nice day ahead and we hope to see you again in our hotel. Warmest regards, Francisco Holmes-Brown General Manager Lihat terjemahan (Indonesia)

Toni Masdiono
Toni MasdionoUlasan dari Google Maps
·

sesuai harga sih, tp yg bikin sy kurang puas justru karena sy selalu butuh meja dalam ruangan untuk mengerjakan sesuatu, seperti menulis atau menggambar, dan itu yg gak ada dalam kamar🤣🤣🤣 tp u next visit the area, sy tetep pilih POP!

Balasan pemilik

9 bulan laluDear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to review our hotel. Your feedback is our most precious source of information in order to try to consistently improving our services and facilities in order to meet our Guest's expectations. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager Lihat terjemahan (Indonesia)

Romi Juliardi
Romi JuliardiUlasan dari Google Maps
·

Hotel ini dekat dengan pusat mall, pelayanannya ok, kamar bersih dan staf hotel jga ramah khusus mas rahman di bagian receptionis..

Balasan pemilik

8 bulan laluDear Valued Guest, Thank you for staying at our Hotel and to share your feedback on your recent stay. We are glad to read that you are satisfied with our cleanliness and friendly service as well as that you enjoyed our location attached to Summarecon Mall Kelapa Gading. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager Lihat terjemahan (Indonesia)

izzky sandy
izzky sandyUlasan dari Google Maps
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Pelayanannya cepat Stafnya ramah Kamar bersih, harum Terima kasih kak tika dan kak rahman Pop hotel kelapa gading The best 👍🏻👍🏻

Balasan pemilik

8 bulan laluDear Valued Guest, Thank you for taking your valuable time to review our hotel. Please be sure that we are glad to know that our room and service exceeds your expectations. We do hope you will visit POP! Kelapa Gading again in the future. Warmest regards, Francisco HOLMES-BROWN General Manager Lihat terjemahan (Indonesia)

uliyanti honny
uliyanti honnyUlasan dari Google Maps
·

untuk lokasi dan akses mkg rekomen banget. ini hotel budget, jadi harap bawa kelengkapan kamar mandi sendiri ya.

Balasan pemilik

6 bulan laluDear Valued Guest, Thank you for staying at POP! Hotel Kelapa Gading and for the time you took to review our hotel. Your feedback is our most precious source of information in order to try to consistently improving our services and facilities in order to meet our Guest's expectations. Once again thank you very much, and we look forward to welcoming you again on your next visit. Warmest regards, Francisco Holmes-Brown General Manager Lihat terjemahan (Indonesia)

Jeperson Sinurat
Jeperson SinuratUlasan dari Google Maps
·

Pelayanan ramah sekali , kamar rapi bersih, dibersihkan setiap hari terimakasih buat resepsionis mas Rahman..,

Balasan pemilik

7 bulan laluDear Valued Guest, Thanks so much for sharing your positive feedback during your stay. We are glad to read that you had a comfortable stay with us and that you were impressed with our cleanliness as well as our service. Once again thank you very much and we look forward to welcoming you again on your next visit. Warmest regards, Francisco HOLMES-BROWN General Manager Lihat terjemahan (Indonesia)

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