Magnolia Restaurant At Westin Surabaya
Magnolia Restaurant At Westin Surabaya adalah restoran populer di Gubeng, Surabaya. Rating 4.5 dari 155 ulasan menunjukkan tempat ini cukup digemari pelanggan.
Tentang bisnis ini
Magnolia Restaurant At Westin Surabaya adalah restoran populer di Gubeng, Surabaya. Rating 4.5 dari 155 ulasan menunjukkan tempat ini cukup digemari pelanggan.
Hubungi langsung via WhatsApp atau telepon untuk reservasi, info menu, atau pertanyaan lainnya.
Berdasarkan ulasan, pengunjung menilai pelayanan 4.5, harga 4.3, lokasi 4.5 dari skala 5, dan fasilitas yang tersedia meliputi dine-in, take away, delivery, reservasi.
Fasilitas & layanan tersedia
Atribut yang tersedia di bisnis ini berdasarkan info pemilik & ulasan pelanggan.
- Makan di tempat
- Bawa pulang
- Pesan antar
- Drive-through
- Catering
- Halal
- Vegetarian
- Vegan
- Menu anak
- Makanan sehat
- Dessert
- Late-night food
- Comfort food
- Sarapan
- Makan siang
- Makan malam
- Brunch
- Solo dining
- Acara grup
- Acara keluarga
- Bisnis / meeting
- Wi-Fi gratis
- AC
- Toilet
- Outdoor seating
- Indoor seating
- Live music
- TV / Sports
- Smoking area
- Kursi anak (high chair)
- Private room
- Bar onsite
Menu pilihan
Kapasitas 8–20 orang
Cocok untuk makan bersama
Nasi + lauk + sayur + minum
Min 10 box, bisa diantar
Ulasan pelanggan
155 ulasan total· menampilkan 81 ulasan terbaru
Amazing buffet dinner with plenty of options. Matriin, has been outstanding in his service and dedication to all the customers. His work ethic is an example and sets a standard for the hospitality line. Would 10/10 come back
Variannha lebgkap, venue nya super xomfy, servis very exelent, all in one
Visiting for Iftar event with customer. Fully booked but still comfortable for conversation. Food are tasty. Feel lucky to find Kefta here (Morrocan meatball). Waiters are so much helpful and kind to serve us coffee and dessert as our dinner meeting take longer time.
كانت التجربة ممتازة المكان نضيف هاديء ومريح الطعام ممتاز تنوع في الاصناف اكثر شيء مميز هو الخدمة حصلنا على خدمة اكثر من رائعة كل ما طلبته حصلت علي حتى الطلبات الاستثنائية لم يرفض فريق العمل تحية واحترام لادارة المطعم على هذا المستوى المتميز من الخدمة انصح به بشدة لافطار رمضان
To be honest, I have a high expectation towards this place as it bears the reputable name of Westin, but alas, I had to be disappointed with how bad the service is. I truly understand that handling a lot of customers at the same time might be overwhelming, but it seems like the waitress (the one with the pink uniform) is considerably undertrained. When I wanted to order pasta, she told me to do it directly to the chef, but the chef was also overwhelmed, and instead of taking my order, he was whining and saying that "pusing aku". So unprofessional, especially coming from a five-star hotel. The waitress in a pink uniform also showed how unprofessional she was but displayed confusion with the flow instead of stepping up. Seems like they are never trained to handle a chaotic situation In the end, my ordered pasta didn't come. It proved how bad their service is.
Last week I had dinner with my colleagues. We had great experience. The food so yummy (especially lobster & steak). The service was excellent. Thank you for all the of Westin and Magnolia, you guys so nice. Especially Pak Ridwan and Bilqis. Keep it up guys! Thank you
Food is great, Atmosphere is great especially the ambience dan outside building.
4 bulan laluDear Adi Rahardja, Thank you for taking the time to share your recent experience at Magnolia Restaurant. We look forward to the pleasure of welcoming you back for another delightful dining experience. Warm regards, Adellia Puspita Rani Complex Digital Marketing Manager Lihat terjemahan (Indonesia)
Hanya dinner saja..
4 bulan laluDear agoes roesianta, Thank you for taking the time to share your recent experience at Magnolia Restaurant. We look forward to the pleasure of welcoming you back for another delightful dining experience. Warm regards, Adellia Puspita Rani Complex Digital Marketing Manager Lihat terjemahan (Indonesia)
Alhamdulillah had a great breakfast here. The Food were excellent, the staff even better. Attentive, fast response and highly courteous. Thanks to mas Huda, Damar, Rico, Oka, Ridwan, Dina, Jesinda and basically all of them. Keep it up guys. Thanks Magnolia dan Westin team!
4 bulan laluDear Ade Susman, Thank you for taking the time to share your recent experience at Magnolia Restaurant. We are pleased to learn that you enjoyed the food and experienced attentive, courteous, and prompt service. Your kind recognition of our team is sincerely appreciated and provides wonderful encouragement to continue delivering memorable dining experiences for our guests. We look forward to welcoming you back for another enjoyable dining experience in the future. Warm regards, Adellia Puspita Rani Complex Digital Marketing Manager Lihat terjemahan (Indonesia)
Pengalaman terbaik dinner di Magnolia. Pelayanannya super. Semua punya atensi terhadap tamu. Makanan juga enak dan suasananya nyaman. Kebetulan tidak terlalu crowded. Pork belly nya top kriuk banget. Dan terima kasih Birthday surprise nya. Ngga nyangka dinyanyiin sambil bawa gitar 😂👍👍👍
4 bulan laluDear Roda Dan Roti, Thank you for taking the time to share your recent experience at Magnolia Restaurant. We are pleased to learn that you had a wonderful dinner with us and that our attentive service, delicious food, and comfortable atmosphere contributed to your enjoyment. We are especially glad that the pork belly and birthday surprise added to your celebration, it was an honor to be part of your special moment and help make it even more memorable. We look forward to welcoming you again for another memorable dining experience in the future. Warm regards, Adellia Puspita Rani Complex Digital Marketing Manager Lihat terjemahan (Indonesia)
Untuk service cukup baik Untuk suasana cukup oke meskipun agak sempit dan harus split dengan ada Attic Untuk makanan menurut saya biasa saja karena masih banyak Resto Bintang 5 lain yang rasanya masih lebih enak dengan harga yang sama.
4 bulan laluDear Wijayadi Suyono, Thank you for taking the time to share your detailed feedback with us. We appreciate your kind remarks regarding our service and the overall ambiance of Magnolia Restaurant. We deeply apologize should the layout and division of the Attic area have affected your comfort. Please rest assured that we are currently reviewing our seating arrangement and flow to enhance comfort and create a more seamless dining experience for our guests. With regard to the food, we are grateful for your candid feedback. Our culinary team continuously evaluates both quality and value, and insights such as yours are invaluable in guiding us to further refine our menu to better meet our guests’ expectations, particularly within the context of five-star dining experiences. We hope to have the opportunity to welcome you again and deliver an improved experience in the future. Warm regards, Adellia Puspita Rani Complex Digital Marketing Manager Lihat terjemahan (Indonesia)
Pelayanan sangat oke, rasa makanan juga oke banget walaupun pilihannya tidak seberapa banyak
4 bulan laluDear rdio primasatya, Thank you for taking the time to share your experience at Magnolia Restaurant. We are pleased to learn that you enjoyed our service and the quality of our food. We have taken note of your feedback regarding the variety of dishes and are actively reviewing our menu offerings to introduce a wider selection, ensuring a more diverse and enjoyable dining experience for our guests. We look forward to welcoming you again and providing an even more memorable and satisfying experience in the future. Warm regards, Adellia Puspita Rani Complex Digital Marketing Manager Lihat terjemahan (Indonesia)
We had a Christmas buffet lunch. The service is one of the best in Sby. Unfortunately the quality of the food is not up to par. The croissant is so bad. The dessert is so so. The meat dishes are not nice. The lobster with béchamel sauce is not too bad. The sushi….just no! It is very unfortunate for such a beautiful place for lunch. We like the Christmas table setting and decoration though. Thank you P Hendi and the team for taking care of us
4 bulan laluDear Ita B, Thank you for taking the time to share your detailed feedback following your Christmas buffet lunch at Magnolia Restaurant. We appreciate your kind remarks regarding our service, Christmas table setting, and festive decorations, and are pleased to learn that our team took good care of you and your family. We regret that the quality of the food did not meet your expectations on this occasion. Your feedback regarding the croissant, dessert selection, meat dishes, sushi, and lobster preparation has been carefully noted and shared with our culinary team for immediate review and improvement. Ensuring that our food quality reflects the standard of our service and ambiance remains a priority for us, particularly during special occasions such as our Christmas buffet. Your feedback is invaluable in helping us refine both our menu and execution, and we appreciate you taking the time to share your experience. We look forward to the opportunity to welcome you again and provide a more satisfying dining experience in the future. Warm regards, Adellia Puspita Rani Complex Digital Marketing Manager Lihat terjemahan (Indonesia)
23 desember coba dinner buffet disini. kami ber 6 kena 2.5juta++. untuk pelayanan dan tempat standart hotel bintang 5. Untuk makananya 1. bikin kecewa harga segini tidak ada salmon tdk sesuai iklan2nya. 2. Macam makanannya tdk banyak. 3. Scallop yg disajikan tdk fresh. 4. Jus jeruknya kureng padahal minuman sederhana tpi ga bisa enak 😂 5. Ada beberapa menu tdk ditawarkan/ menu tertulis dan itu hanya bisa by order paling seperti steak dan untuk lobster kluarnya jam 8 malam sj. 6. Ada kepiting nih tpi mau makan aja malas kurus kecil bgt. bagusnya jadi garnish aja kepitingnya 🤣 7. bebek peking nya kurang garing. lembek 8. overall rasa 6.8/10 untuk harga segitu hotel bintang 5 lainnya masih lbih oke
4 bulan laluDear Indra Iwanto, Thank you for taking the time to provide detailed feedback on your dinner buffet at Magnolia Restaurant on 23 December 2025. We appreciate your insightful feedback, as it helps us identify areas for improvement and enhance our offerings and service. We regret that several aspects of your dining experience did not meet your expectations, including the variety and quality of the food, availability of advertised items such as salmon, the freshness of the scallops, and the preparation of certain dishes like Peking duck and crab. We also take note of your feedback regarding the orange juice and menu timing, and we understand how these factors impacted your overall experience. Please be assured that your feedback has been shared with our culinary and operational teams for immediate review. We are actively evaluating our menu offerings, ingredient sourcing, and service execution to ensure that our buffet reflects the standards expected of a five-star dining experience and delivers a more consistent and enjoyable experience for our guests. We look forward to the opportunity to welcome you again and provide an enhanced dining experience. Warm regards, Adellia Puspita Rani Complex Digital Marketing Manager Lihat terjemahan (Indonesia)
Makanan: Enak Tempat: Bersih, Luas, Nyaman Pelayanan: Ramaha
4 bulan laluDear Dharma Ayoeb, Thank you for taking the time to share your recent experience at Magnolia Restaurant. We look forward to the pleasure of welcoming you back for another delightful dining experience. Warm regards, Adellia Puspita Rani Complex Digital Marketing Manager Lihat terjemahan (Indonesia)
I recently had dinner at Magnolia Restaurant with my mom and sister, and it was an amazing experience. The place feels elegant and spacious, with a beautiful view of the Surabaya skyline at night. The buffet had a huge selection of food, from Western dishes like beef wellington and steak to sushi, seafood, dimsum, and local favorites. Everything tasted fresh and well-prepared. The staff were friendly and attentive, and the service overall was really good. It also happened to be a ladies’ night, so my mom got free drinks, which made the evening even more fun. Definitely one of the best buffet experiences in Surabaya.
4 bulan laluDear Made Jivan, Thank you for taking the time to share your experience at Magnolia Restaurant. We are pleased to learn that you and your family had an enjoyable evening with us. It is wonderful to hear that you appreciated the elegant atmosphere, the panoramic view of the Surabaya skyline, as well as the variety and quality of our buffet offerings. Your kind remarks of our team’s attentive service is sincerely appreciated, and we are glad that our ladies night promotion added to the enjoyment of your visit. We look forward to the pleasure of welcoming you back again in the near future. Warm regards, Adellia Puspita Rani Complex Digital Marketing Manager Lihat terjemahan (Indonesia)
Been there for two times but this second time the food was not as good as my previous visit. Sadly they dont provide alaskan king crab anymore for the buffet. Only available for a la carte
4 bulan laluDear ELVIRA RATNA SYAFITRI, Thank you for visiting Magnolia Restaurant again and for sharing your feedback with us. We appreciate your continued support and are pleased to learn that your previous visit left a positive impression. We regret that the food quality during your recent visit did not meet the standard you experienced previously. Consistency is a key focus for us, and your feedback has been reviewed with our culinary team as part of ongoing efforts to strengthen quality control and deliver a more consistent dining experience. Regarding the Alaskan King Crab, we understand your disappointment. At present, this item is not included in our buffet selection as we continue to review and refine our offerings to ensure quality and consistency. Your feedback has been carefully noted and will be taken into consideration as we plan future buffet menus. Thank you once again for sharing your experience with us. We look forward to the opportunity to welcome you back and provide a more enjoyable dining experience in the future. Warm regards, Adellia Puspita Rani Complex Digital Marketing Manager Lihat terjemahan (Indonesia)
Dear Daniel Karyanto, Thank you for sharing your experience at Magnolia Restaurant. We sincerely appreciate your visit and look forward to the opportunity to welcome you again in the near future. Warm regards, Adellia Puspita Rani Complex Digital Marketing Manager
4 bulan laluDear Daniel Karyanto, Thank you for sharing your experience at Magnolia Restaurant. We sincerely appreciate your visit and look forward to the opportunity to welcome you again in the near future. Warm regards, Adellia Puspita Rani Complex Digital Marketing Manager Lihat terjemahan (Indonesia)
Untuk tempatnya ok, view bagus. Tapi ruangan panas bgt, ac nya ga kerasa, udah komplen juga tetep aja gaada perubahan. Staff nya gaada yg jaga, kita harus nuangin minuman sendiri. Untuk minimum spend 3k kurang worth it kalau begini.. :( Semoga bisa lebih baik ya Magnolia
4 bulan laluDear Uci Rahma, Thank you for taking the time to share your experience at Magnolia Restaurant, we are pleased to learn that you enjoyed the venue and the view. We sincerely apologize for the discomfort you experienced regarding the room temperature, air-conditioning, and service during your visit. Please be assured that your feedback has been carefully noted, and we are committed to improving these areas to ensure a more comfortable experience for our guests. We have also reviewed your feedback regarding the minimum spend and will take steps to enhance our offerings, ensuring they provide greater value and an improved experience for our guests. We hope to have the opportunity to welcome you again and provide a significantly better experience in the future. Warm regards, Adellia Puspita Rani Complex Digital Marketing Manager Lihat terjemahan (Indonesia)
Great place for fine buffet selections. Everything looks good and taste good.
7 bulan laluDear Elvira, Thank you for taking the time to share your recent experience at Magnolia Restaurant. We look forward to the pleasure of welcoming you back for another delightful dining experience. Warm regards, Adellia Puspita Rani Complex Digital Marketing Manager Lihat terjemahan (Indonesia)
Thank you for the service top notch and always read the notes!
8 bulan laluDear Arsya Herlivininta Harahap, Thank you for taking the time to share your recent experience at Magnolia Restaurant. We look forward to the pleasure of welcoming you back for another delightful dining experience. Warm regards, Adellia Puspita Rani Complex Digital Marketing Manager Lihat terjemahan (Indonesia)
Pemandangan yang bagus, masakan oke 👍 Dinner dengan variasi makanan yang beragam dan pelayanan bagus… recommended
8 bulan laluDear Rosita, Thank you for taking the time to share your recent experience at Magnolia Restaurant. We look forward to the pleasure of welcoming you back for another delightful dining experience. Warm regards, Adellia Puspita Rani Complex Digital Marketing Manager Lihat terjemahan (Indonesia)
Makanan uenakkkk, rekom makan disini dan para staff nya sangat ramah, top markotop
8 bulan laluDear dedy samijano, Thank you for taking the time to share your recent experience at Magnolia Restaurant. We look forward to the pleasure of welcoming you back for another delightful dining experience. Warm regards, Adellia Puspita Rani Complex Digital Marketing Manager Lihat terjemahan (Indonesia)
Salah satu buffet hotel yang paling famous di Surabaya. Kualitasnya baik dan bagus. Lokasi di lantai L nya Westin Pakuwon Mall. Masuk dari samping Pull & Bear. Penataan rapi, bersih, dan rajin di refill. Bisa reserve juga bisa langsung datang. Bisa ambil sendiri di station atau request ke team mereka untuk diambilkan. Kadang ada special menu jadi ditanya aja pas datang. Sashimi nya so fresh and so good. Seafood ga coba semua tapi fresh. Tiramisu nya paling dicari. Ada beberapa cocktail juga kalau mau. Rawon juga enak. dessert banyak, steak juga oke. Perut ga cukup masuk lagi deh. Jam 3 siang uda tutup yah. Jadi datang jam 12an aja. Harga tadi ada promo BOGO ternyata dengan bank tertentu, pas bayar jadi lebih murah. Harga di 5xxk++ Salut sama mas mbak nya yg ramah, sigap, sopan, gercep. Jaga terus kualitas ingredients and service nya.
9 bulan laluDear Widianti Gunawan Wijaya, Thank you for taking the time to share your positive review. We are pleased to learn that you had an enjoyable dining experience at Magnolia Restaurant. Your kind remarks about the freshness of our sashimi, the quality of our dessert selection especially the tiramisu, your appreciation of local favorites like our Rawon, and our team’s attentiveness hold great value for us. It's wonderful to hear that you found the environment clean and well-organized, and that the buffet stations met your expectations in terms of quality and replenishment. We sincerely appreciate your mention of our special menu offerings and promotional pricing, we’re glad you were able to enjoy the BOGO promotion. Feedback like yours inspires us to continuously maintain the highest standards in both service and food quality. We look forward to welcoming you back soon for another memorable dining experience. Warm regards, Adellia Puspita Rani Complex Digital Marketing Manager Lihat terjemahan (Indonesia)
Great option for breakfast, wonderful, friendly, and attentive service, top-notch quality.
setahun laluDear E. Elleonora D., Thank you for taking the time to share your recent experience at Magnolia Restaurant. We look forward to the pleasure of welcoming you back for another delightful dining experience. Warm Regards, Adellia Puspita Rani Complex Digital Marketing Manager Lihat terjemahan (Indonesia)
Rata2 makanan yg saya coba semuanya enak, mantap. Specially thank's for Chef Dayat & Mas Sukron for your service👍🙏
setahun laluDear febe yoenianawati, Thank you for taking the time to share your recent experience at Magnolia Restaurant. We look forward to the pleasure of welcoming you back for another delightful dining experience. Warm Regards, Adellia Puspita Rani Complex Asst. F&B Digital Manager Lihat terjemahan (Indonesia)
Dont come here if you need timely service. Very disappointed with the service. They missed writing down one of my order and even the one they got, it took an hour to be served.
setahun laluDear Karel Pramono, We sincerely apologize for the inconvenience you encountered during your visit to Magnolia Restaurant. We highly value our guests' time and understand how frustrating it must have been to experience such a delay, particularly with a missed order. This does not reflect the standard of service we strive to uphold, and we deeply regret any disappointment we may have caused. Please be assured that we take your feedback seriously and are actively addressing this matter with our team to enhance our accuracy and efficiency. Your experience is important to us, and we would appreciate the opportunity to make amends. Should you be willing, we kindly invite you to reach out to us directly at +62 812-3454-6298. We would be grateful for the chance to personally ensure a significantly improved experience on your next visit. Thank you for bringing this matter to our attention. We sincerely hope to have the opportunity to welcome you back in the future. Warm Regards, Adellia Puspita Rani Complex Asst. F&B Digital Manager Lihat terjemahan (Indonesia)
I am extremely disappointed with my experience at this hotel’s restaurant. I expected far better treatment. My wife and I were told to sit at a particular table, only to be rudely informed while eating that the seat was “reserved” – despite being instructed to sit there in the first place. The inconsistency and poor service were completely unacceptable. This behavior is especially disappointing given my long-standing patronage. I won't be returning to this restaurant or recommending it to anyone in the future.
setahun laluDear Aurel Irvine, Thank you for taking the time to share your recent experience with us. We sincerely apologize for the discomfort you and your wife experienced during your visit to Magnolia Restaurant. Providing a seamless and pleasant dining experience is our utmost priority, and we deeply regret that this situation affected your visit. Upon a thorough review of the circumstances, our team regrettably communicated that the restaurant was fully reserved and promptly extended our sincerest apologies for being unable to accommodate additional guests without prior reservations, as all tables had been carefully pre-arranged. When guests with a prior reservation for your table arrived, we approached the situation with the utmost consideration and respectfully requested your understanding regarding the necessary seating adjustment. To ensure minimal disruption, our team thoughtfully prepared an alternative table for your comfort. We sincerely understand how unsettling this may have felt and sincerely offer our deepest apologies for any inconvenience caused. We deeply value your feedback, as it helps us reflect and improve our communication and service to better serve all our guests. We have personally reached out to convey our sincerest apologies and to ensure your concerns are fully addressed. We would be truly grateful for the opportunity to welcome you back and provide you with a more seamless and pleasant dining experience. Thank you once again for sharing your thoughts with us. Warm Regards, Adellia Puspita Rani Complex Asst. F&B Digital Manager Lihat terjemahan (Indonesia)
Dear Andreas Atenx, Thank you for taking the time to share your recent experience at Magnolia Restaurant. We look forward to the pleasure of welcoming you back for another delightful dining experience. Warm Regards, Adellia Puspita Rani Complex Asst. F&B Digital Manager
setahun laluDear Andreas Atenx, Thank you for taking the time to share your recent experience at Magnolia Restaurant. We look forward to the pleasure of welcoming you back for another delightful dining experience. Warm Regards, Adellia Puspita Rani Complex Asst. F&B Digital Manager Lihat terjemahan (Indonesia)
Pros: lokasi resto di lantai atas memberikan pemandangan dari atas yang bagus, makanan yang disediakan sangat beragam (International buffet breakfast), rasa dari es cream rasa Taro enak (hanya kurang halus teksturnya, kristal es terasa kasar), pelayanan sangat baik, rasa dari kopinya yg dark roast sangat kuat, daging sapi lulur dalam yg dimasak sangat empuk, pancake yang terbuat dari campuran labu kuning enak (teksturnya kurang empuk), pilihan keju untuk appetizer cukup beragam (ada sekitar 5 macam keju --> babybell, mozarella, cheddar, dll), tersedia beragam jus buah dan sayuran yang bisa di mix sesuai permintaan. Cons: rasa selai strawberry kurang banyak buah strawberry nya, penggunaan ayam kampung dapat digunakan untuk masakan ayam taliwang (hindari penggunaan ayam boiller).
setahun laluDear Ferdinand Leonidas, Thank you for taking the time to share your thoughtful feedback. We are delighted to learn that you had an enjoyable dining experience at Magnolia Restaurant, especially with the scenic city views, the variety of dishes, and the warm hospitality provided by our team. Your kind words about our dark roast coffee, tender beef, and diverse cheese selection are sincerely appreciated and will be shared with our team. We greatly value your constructive feedback regarding the texture of the taro ice cream, pumpkin pancake, and strawberry jam. Your insights are invaluable, and we will carefully review them with our culinary team to refine our offerings further. We appreciate your suggestion to use free-range chicken for Ayam Taliwang and will certainly take it into consideration as we continue to enhance our dishes. Your feedback is instrumental in helping us improve, and we are genuinely grateful for your support. We look forward to welcoming you back for another exceptional dining experience in the future. Warm Regards, Adellia Puspita Rani Complex Asst. F&B Digital Manager Lihat terjemahan (Indonesia)
very excellent services,,, good selection of food . The taste and quality of food is great. they have roasted duck, sirloin steak on demand , slow cooked beef , noodle station and lots of other food including indonesian . the theme for this month is arabian night .. so there are some middle east cuisine. there is also ice cream and desserts .. totally worth the price ...
setahun laluDear Oeij Dedy Kwandy, Thank you for taking the time to share your positive feedback. We're delighted to learn that you had a wonderful dining experience with us at Magnolia Restaurant. We look forward to the pleasure of welcoming you back for another delightful dining experience. Warm Regards, Adellia Puspita Rani Complex Asst. F&B Digital Manager Lihat terjemahan (Indonesia)
Nice place nice location Located in high floor with city views First time went there to celebrate birthday Many varieties of food, some are nice but some are just ok…. Liked the desserts 🍮 plenty to choose… Overall ok for the price paid and place for hang out with friends or family
setahun laluDear Chris T, Thank you for taking the time to share your positive feedback. We're delighted to learn that you had a wonderful dining experience with us at Magnolia Restaurant. We look forward to the pleasure of welcoming you back for another delightful dining experience. Warm Regards, Adellia Puspita Rani Complex Asst. F&B Digital Manager Lihat terjemahan (Indonesia)
Best place and food , worth It about price and taste.
setahun laluDear robert martin, Thank you for taking the time to share your positive feedback. We're delighted to learn that you had a wonderful dining experience with us at Magnolia Restaurant. We look forward to the pleasure of welcoming you back for another delightful dining experience. Warm Regards, Adellia Puspita Rani Complex Asst. F&B Digital Manager Lihat terjemahan (Indonesia)
Pertama kali dinner buffet di Magnolia resto ber 4 dan 1 anak kecil di bawah 5 tahun.. Untuk setiap makanan rasa ny enak,di sajikan fresh lgsg sm chef ny.. Untuk dessert” ny 10/10 deh.. nga ada yg gagal sm sekali.. dan untuk pelayanan ny sangat baik dan sopan.. Pelayanan nya 10/10.. Terima kasih Magnolia Resto..
setahun laluDear Kenny Awyang, Thank you for taking the time to share your positive feedback with us. We are genuinely pleased to learn that your visit to Magnolia Restaurant was such a delightful experience. It is our constant goal to provide outstanding service and create memorable moments for our guests, and your kind words are greatly appreciated. We look forward to the pleasure of welcoming you back for another delightful dining experience. Warm Regards, Adellia Puspita Rani Complex Asst. F&B Digital Manager Lihat terjemahan (Indonesia)
Makanannya enak banget dan layanan nya sangat bagus dan chef heri orangnya ramah dan baik hati makasih banyak udah di kasih bingkisan
setahun laluDear Yoga Sutanto, Thank you for taking the time to share your positive feedback. We're delighted to learn that you had a wonderful dining experience with us at Magnolia Restaurant. We look forward to the pleasure of welcoming you back for another delightful dining experience. Warm Regards, Adellia Puspita Rani Complex Asst. F&B Digital Manager Lihat terjemahan (Indonesia)
Kecewa bgt... masa makanan tunggu 1 jam NGGK KELUAR2!!!!
setahun laluDear v!, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience and disappointment caused by the delay in serving your order. This does not reflect the high standards of service we strive to uphold, and we deeply regret that we let you down on this occasion. We truly understand how frustrating it must have been to wait so long, and we are grateful for your patience. Please rest assured that we take your feedback very seriously and will immediately address this matter with our team to identify the cause and ensure improvements are made to prevent this from happening again. We believe our Restaurant Manager, Nia, has already reached out to you directly to discuss your specific concerns in more detail. Your satisfaction is incredibly important to us, and we would be honored if you would give us another chance to provide you with the exceptional experience you deserve. Thank you once again for sharing your feedback, and we hope to have the opportunity to welcome you back to Magnolia Restaurant in the future and provide you with a dining experience that meets and exceeds your expectations. Warm Regards, Adellia Puspita Rani Complex Asst. F&B Digital Manager Lihat terjemahan (Indonesia)
Best buffet dinner in Surabaya Variasi makanan nya 👍👍👍 Service nya topp
Diedit setahun laluDear Singgih Zhang, Thank you for taking the time to share your positive feedback. We're delighted to learn that you had a wonderful dining experience with us at Magnolia Restaurant. We look forward to the pleasure of welcoming you back for another delightful dining experience. Warm Regards, Adellia Puspita Rani Complex Asst. F&B Digital Manager Lihat terjemahan (Indonesia)
one of the best (and my fav) hotel buffet in surabaya! honestly, the variations is not that many comparably, but the food quality is no doubt one of the best! the staffs are also super helpful and friendly, place was really nice too. there’s pasta, indo cuisine, chinese cuisine, steak, sashimi and sushi, dimsum, dessert, soup, salad, you name it haha. i loved the beef at the carving station, and of course sashimi <3 everything’s fresh!
setahun laluDear Phebe, Thank you for taking the time to share your positive feedback. We're delighted to learn that you had a wonderful dining experience with us at Magnolia Restaurant. We look forward to the pleasure of welcoming you back for another delightful dining experience. Warm Regards, Adellia Puspita Rani Complex Asst. F&B Digital Manager Lihat terjemahan (Indonesia)
Magnolia Restaurant offers an exceptional dining experience. The food is simply amazing, with a wide variety of dishes to choose from, catering to different tastes and preferences. Whether you're in the mood for something familiar or looking to try something new, their menu has it all. What really stands out is the impeccable service. The team goes above and beyond, paying great attention to detail to ensure you have a fantastic evening. Special mention goes to Adrian and Deno, who provided outstanding service throughout our wedding anniversary dinner. Their attentiveness and professionalism truly made the night memorable. Highly recommend Magnolia for both the food and the top-notch service!
setahun laluDear Rendy Kurniawan, Thank you for taking the time to share your positive feedback. We are delighted to hear that you had an exceptional dining experience at Magnolia Restaurant. It is our priority to provide a diverse menu that caters to a variety of tastes, and we are pleased that you found dishes that appealed to you. We also greatly appreciate your recognition of our service team. Adrian and Deno embody the dedication and professionalism we strive for, and we are glad they contributed to making your wedding anniversary dinner memorable. Thank you once again for your thoughtful recommendation. We look forward to the pleasure of welcoming you back to Magnolia Restaurant for another delightful dining experience. Warm Regards, Adellia Puspita Rani Complex Asst. F&B Digital Manager Lihat terjemahan (Indonesia)
Salah satu tempat buffet terbaik di Surabaya dengan pemandangan yang cukup baik serta rasa dan pelayanan yang TOP. Kalau weekday siang, alacarte. Kalau malam dan minggu siang, buffet. Untuk makanan : * Cara Penyajian : Ditata dengan menarik, rapi, dan cantik. (4.5/5). * Rasa makanan : enak, standard ***** (4.5/5). Untuk pelayanan : * Table service, pelayanan restoran tradisional di mana tamu dilayani langsung di meja mereka. Dalam metode ini, kita sebagai tamu tinggal duduk dan pelayan mendatangi meja untuk mengambil pesanan, membawa makanan dan minuman, serta menangani kebutuhan lainnya selama tamu bersantap (untuk alacarte). * Buffet / Self service, bebas memilih makanan sesuai keinginan kita. * Sambutannya ramah dan profesional * Pelayanan yang cepat dan tepat. * Komunikasi pelayanan menjawab pertanyaan, memberikan informasi tentang menu, dan mengatasi keluhan pelanggan dengan baik. Menu yang disarankan : grill, japanese, dan all indonesian food Harga: 600++ Promo yang ada : Buy 1 get 1. Rangkuman Penilaian : • Rasa : 9/10 • Penampilan : 9/10 (warna, bentuk, bau dan tekstur) • Penyajian : 9/10 (garnish) • Ketepatan porsi dengan gambar : 9 /10 • Kebersihan : 9/10 (kebersihan meja, alat makan, tempat) • Waktu memasak : 9 /10 • Pelayanan : 9.5 /10 • Suasana : 9.5 /10 Saran : ---
setahun laluDear Christian Halim, Thank you for taking the time to share your thoughtful review. We are honored to be recognized as one of the best buffet destinations in Surabaya, and we’re delighted that you enjoyed the ambiance, food quality, and service we offer. We appreciate your detailed feedback on the food presentation and flavor. Our team strives to create visually appealing dishes that meet high culinary standards, and we’re pleased to hear that we succeeded in your experience. Your insights regarding our service are invaluable. We pride ourselves on providing attentive table service for our à la carte options and a fulfilling self-service buffet experience. It’s wonderful to know that our staff provided friendly and professional service while addressing your needs. Thank you for recommending our grill, Japanese, and Indonesian offerings, as well as highlighting our promotional buy-one-get-one deal. We look forward to the pleasure of welcoming you back for another exceptional dining experience. Warm Regards, Adellia Puspita Rani Complex Asst. F&B Digital Manager Lihat terjemahan (Indonesia)
Chef Denny , Mas Huda and everyone at the restaurant welcomed ya with so much warmth… giving us excellent service and nice dining experience ❤️ will definitely come back here 😆 the foods are always so good and has various options
setahun laluDear Kezia Nathanael, Thank you for taking the time to share your positive feedback. We're delighted to learn that you had a wonderful dining experience with us at Magnolia Restaurant. We look forward to the pleasure of welcoming you back for another delightful dining experience. Warm Regards, Adellia Puspita Rani Complex Asst. F&B Digital Manager Lihat terjemahan (Indonesia)
Chef Denny Rawonnya Enak dan Nagihin serta pelayannannya Juoss
setahun laluDear Dustin Tiffani, Thank you for taking the time to share your positive feedback. We're delighted to learn that you had a wonderful dining experience with us at Magnolia Restaurant. We look forward to the pleasure of welcoming you back for another delightful dining experience. Warm Regards, Adellia Puspita Rani Complex Asst. F&B Digital Manager Lihat terjemahan (Indonesia)
View is excellent, service is very good. Everyone is very friendly and helpful. There are not many food varieties, quality of food is average. We tried lobster but was so dry and not fresh. Coffee tastes like water. Dessert is good, hot food like noodle and stir fry beef are the best. Overall is ok, but for the price of 880, i think i prefer to eat somewhere else.
setahun laluDear Magic Sanctuary, Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed the excellent view and found our service to be friendly and helpful. We sincerely apologize that the variety and quality of the food did not fully meet your expectations. Your insights regarding the lobster and coffee are greatly appreciated, and we will certainly address these concerns with our culinary team for further evaluation. We are glad to know that you enjoyed the desserts and found the hot dishes, such as the noodles and stir-fried beef, particularly satisfying. Your insights are invaluable as we continually strive to enhance our dining experience. Thank you once again for sharing your thoughts, and we hope to have the opportunity to welcome you back in the future for an improved dining experience. Warm Regards, Adellia Puspita Rani Complex Asst. F&B Digital Manager Lihat terjemahan (Indonesia)
Hospitality nya manatap, responsif, menunya lengkap dan rasanya juaraaaa Ohya, vienya juga oke bangat
setahun laluDear eka ari puspita, Thank you for taking the time to share your positive feedback. We're delighted to learn that you had a wonderful dining experience with us at Magnolia Restaurant. We look forward to the pleasure of welcoming you back for another delightful dining experience. Warm Regards, Adellia Puspita Rani Complex Asst. F&B Digital Manager Lihat terjemahan (Indonesia)
Pasta - 2/10 (hambar) Steak - 6/10 (keras) Indonesian Food - 8/10 Sushi - 7/10 Dimsum - 5/10 Dessert - 4/10 Pelayanan baik sekali, cuman makanan & dessert kurang memuaskan dengan harga segitu🙏
setahun laluDear Andrew Wijaya, Thank you for taking the time to share your feedback with us. We appreciate your detailed ratings on each dish, and we are glad to hear that you found the service to be excellent. We sincerely apologize that certain dishes, including the pasta, steak, dim sum, and dessert, did not meet your expectations. Your insights regarding their flavors and textures are incredibly valuable to us, and we will certainly address these concerns with our culinary team to ensure we enhance the quality of our offerings. We are glad to hear that you enjoyed the Indonesian food and sushi, as we strive to provide a diverse menu that caters to our guests’ tastes. Thank you once again for sharing your thoughts, and we hope to welcome you back in the future for a more enjoyable dining experience. Warm Regards, Adellia Puspita Rani Complex Asst. F&B Digital Manager Lihat terjemahan (Indonesia)
Excellent staff team and chefs’ attention to details, personalized offer to access off-breakfast menu sampling dish, what a great surprise ! Our thanks and appreciation to the team and leadership for an outstanding breakfast experience, best in 30+ years of visiting Indonesia … Congratulations!
setahun laluDear Ian Heng, Thank you for taking the time to share your heartfelt feedback! We're delighted to hear that you enjoyed your breakfast experience with us at Magnolia Restaurant, especially the personalized touches from our staff and chefs. It’s truly rewarding to know that our efforts made a lasting impression on you. Your kind words motivate us to continue delivering exceptional service. We’re honored to have been a part of your 30+ years of visits to Indonesia, and we look forward to the pleasure of welcoming you back in the near future. Warm Regards, Adellia Puspita Rani Complex Asst. F&B Digital Manager Lihat terjemahan (Indonesia)
best buffet in Surabaya in terms of variety and service. the nailed the dessert & US prime beef! fresh seafood selection is also good! shout out to mas Rega who keep on refilling our plates & suggesting what to get! thank you for making our anniversary special, will come back!
setahun laluDear lidya evangelista, Thank you for taking the time to share your positive feedback. We're delighted to learn that you had a wonderful dining experience with us at Magnolia Restaurant. We look forward to the pleasure of welcoming you back for another delightful dining experience. Warm Regards, Adellia Puspita Rani Complex Asst. F&B Digital Manager Lihat terjemahan (Indonesia)
Seafood dan sashimi fresh.dan overall good. Cuma ada beberapa makanan Miss. Seasoning salt paper di dalam bebek Peking tidak merata, ada menumpuk sehingga bagian tertentu asin sekali. Kulit Pork belly tidak renyah sudah melempem. Dan sirloin steak terasa pahit karena gosong.
setahun laluDear Edvin Phangestu, Thank you for taking the time to provide your feedback. We are delighted to hear that you enjoyed our seafood and sashimi, and we sincerely apologize for the issues you encountered with some of our dishes. We take your feedback about the Peking Duck, Pork Belly, and Sirloin steak very seriously. It is our goal to ensure that every dish meets our high standards, and we regret that this was not the case during your visit. We will be addressing these concerns with our kitchen team to prevent such occurrences in the future. We look forward to the opportunity to serve you again, ensuring a dining experience that exceeds your expectations. Best Regards, Adellia Puspita Rani Complex Asst. F&B Digital Manager Lihat terjemahan (Indonesia)
pelayanan yang ramah dan profesional top dahhhhhh!! Makanan yang disajikan benar-benar memikat mata dan lidah, cuma cita rasa seafood kurang memuaskan sisanya enakkkkk
2 tahun laluSalam hangat dari Magnolia Restaurant, Terimakasih banyak karena telah menyempatkan diri untuk datang kerestaurant kami, akan kami sampaikan feedback nya kepada team chef kami. Semoga kita bisa berjumpa lagi dilain kesempatan, sampai jumpa! Dengan hormat, Faishal Azhar Complex Asst.Mgr F&B Marketing
Yummyyy iftar, thank you mas huda, mas rafly dan mas2 lainnya for the great service including bantu2 utk surprise mama aku, food is good, i expected more variety like italian and indian (cheese naan and butter chicken for example). Atmosphere is nice its good to see some city lights through the giant windows.
2 tahun laluDear Marizka Aarmaia, Thank you for your kind words and for choosing Magnolia Restaurant for your Iftar experience! We're thrilled to learn that you enjoyed your time with us. Your suggestion for more variety, such as Italian and Indian dishes like cheese naan and butter chicken, is greatly appreciated. We're committed to continually refining our offerings, and your input will be instrumental in that process. We look forward to welcoming you back for another memorable dining experience in the near future. Warm Regards, Adellia Puspita Rani Complex Asst. F&B Digital Manager Lihat terjemahan (Indonesia)
👍🏻👍🏻👍🏻
2 tahun laluDear Ferolina Fang, Thank you for taking the time to share your positive feedback. We're delighted to learn that you had a wonderful dining experience with us at Magnolia Restaurant. We look forward to the pleasure of welcoming you back for another delightful dining experience. Warm Regards, Adellia Puspita Rani Complex Asst. F&B Digital Manager Lihat terjemahan (Indonesia)
Gk sesuai dengan harganya , gk percaya coba aja… Asli sih kecewa , padahal hari special Di ulta istri
2 tahun laluDear agustian Firmansyah, We extend our sincerest apologies for any disappointment you may have experienced at Magnolia Restaurant. Your satisfaction is our utmost priority, and we continuously strive to provide exceptional service and create memorable experiences for all our guests. After carefully reviewing our records, it has come to our attention that we were unable to locate a reservation under your name. Your feedback holds significant value to us, and we are genuinely committed to addressing any concerns you may have. Would you be willing to provide us with your contact information? This would enable us to reach out to you directly, allowing for a more detailed discussion regarding your experience and enabling us to work towards a resolution that meets your expectations. We genuinely appreciate your feedback and for bringing this matter to our attention. Please accept our sincere gratitude for the opportunity to connect with you. Warm Regards, Adellia Puspita Rani Complex Asst. F&B Digital Manager Lihat terjemahan (Indonesia)
Service was good from booking until the end of the dinner. Food was good, enjoyed it to the last bite. Atmosphere was good, we are seated near the window with city view. PS: Thanks for the cake and decoration for our anniversary!
2 tahun laluDear Raymond, Thank you for taking the time to share your positive feedback. We're delighted to learn that you had a wonderful dining experience with us at Magnolia Restaurant. We look forward to the pleasure of welcoming you back for another delightful dining experience. Warm Regards, Adellia Puspita Rani Complex Asst. F&B Digital Manager Lihat terjemahan (Indonesia)
Pertama inap di The Westinroom servicenya bagus sama breakfastnya byk pilihan eunak2 makanannya😋
2 tahun laluDear The Fruity, Thank you for taking the time to share your positive feedback. We're delighted to learn that you had a wonderful dining experience with us at Magnolia Restaurant. We look forward to the pleasure of welcoming you back for another delightful dining experience. Warm Regards, Adellia Puspita Rani Complex Asst. F&B Digital Manager Lihat terjemahan (Indonesia)
Dear Alena Sandalova, Thank you for taking the time to share your positive feedback. We're delighted to learn that you had a wonderful dining experience with us at Magnolia Restaurant. We look forward to the pleasure of welcoming you back for another delightful dining experience. Warm Regards, Adellia Puspita Rani Complex Asst. F&B Digital Manager
2 tahun laluDear Alena Sandalova, Thank you for taking the time to share your positive feedback. We're delighted to learn that you had a wonderful dining experience with us at Magnolia Restaurant. We look forward to the pleasure of welcoming you back for another delightful dining experience. Warm Regards, Adellia Puspita Rani Complex Asst. F&B Digital Manager Lihat terjemahan (Indonesia)
Good place Good experience Good service Worth it pake banget Dan kesekian kali makan disini All you can eat, Kadang mereka ada promo buy 1 get 1
3 tahun laluDear Ibu Angelina, Many thanks for your time to post your review, your time is appreciated. I am happy to learn that you enjoyed your time visiting us at Magnolia Restaurant, The Westin Surabaya. Again thank you for taking the time to share your feedback with us and I do look forward to welcoming you and back in the nearest future. Best regards, Alamsyah Jo Complex General Manager Lihat terjemahan (Indonesia)
menu : all you can eat (they provide many kind of international menu from sushi, steak, salad, spaghetties, seafood ertc) price : up taste : overall nice atmosfer : cool with nice view
2 tahun laluDear Xisuka83, Thank you for taking the time to share your positive feedback. We're delighted to learn that you had a wonderful dining experience with us at Magnolia Restaurant. We look forward to the pleasure of welcoming you back for another delightful dining experience. Warm Regards, Adellia Puspita Rani Complex Asst. F&B Digital Manager Lihat terjemahan (Indonesia)
untuk makanan sudah cukup baik bagi saya yang gemar akan kulineran, dan saya juga mendapatkan pelayanan yang sangat memuaskan. thanks lo mas Irfan
2 tahun laluDear The only one Cafe, Thank you for taking the time to share your positive feedback. We're delighted to learn that you had a wonderful dining experience with us at Magnolia Restaurant. We look forward to the pleasure of welcoming you back for another delightful dining experience. Warm Regards, Adellia Puspita Rani Complex Asst. F&B Digital Manager Lihat terjemahan (Indonesia)
Tldr: nice atmosphere, food is meh recently Went a few times already. Last visit was on December 8th '23. Service and atmosphere is always awesome. Lack of drink option is insane. Food has its up and down. Indonesian options have been consistently ok. Last yorkshire pudding was pretty dry unfortunately, either cooked for too long or have been out for a while. That being said, a lot of their supposedly hot or warm food was also cold 🥲. Especially at the very front section before the desserts, they put some tex-mex and fried items, but it was left out in the cold. Some rearranging can be done for that. Dessert quality have gone down a bit. I don't understand how their bread pudding was moved near the cheeses at the back w/ the indonesian food. Should be close to ice creams and chocolate sauces for piping hot bread pudding haha (the bread pudding was also getting cold lol). The ones that I have always consistently enjoyed are the salad options and their chicken hainan and duck. Anw, for its price, food quality should be better maintained over time. Went to br*m* at sh*r*ton recently and can confidently say that they're doing it better after their revamp esp the dessert section!!! 🤣
2 tahun laluGreetings from Magnolia Restaurant, Thank you for your feedback, I apologize for any inconvinience or dissatisfaction you may have experienced with our selections of food and service. We value your feedback and will use it to improve our service moving forward. Thank you for bringing this matter to our attention and we are appreciate your understanding Best regards, Faishal Azhar Complex Asst.Mgr F&B Marketing Lihat terjemahan (Indonesia)
The best
2 tahun laluDear surabaya chef, Thank you for taking the time to share your positive feedback. We're delighted to learn that you had a wonderful dining experience with us at Magnolia Restaurant. We look forward to the pleasure of welcoming you back for another delightful dining experience. Warm Regards, Adellia Puspita Rani Complex Asst. F&B Digital Manager Lihat terjemahan (Indonesia)
Best buffet in town 💙
2 tahun laluDear Rini Puspitasari, Thank you for taking the time to share your positive feedback. We're delighted to learn that you had a wonderful dining experience with us at Magnolia Restaurant. We look forward to the pleasure of welcoming you back for another delightful dining experience. Warm Regards, Adellia Puspita Rani Complex Asst. F&B Digital Manager Lihat terjemahan (Indonesia)
Very nice palace for visit
2 tahun laluDear Thomas, Thank you for your wonderful feedback we are looking forward to seeing you again in the nearest future. Best regards, Faishal Azhar Complex Asst.Mgr F&B Marketing Lihat terjemahan (Indonesia)
Salah satu pilihan resto buffet di surabaya barat, di Hotel Westin (Pakuwon Mall) tepatnya. Varian makanan cukup lengkap, yang saya suka bisa minta grilled daging sapi (steak), ikan, calamari. Layanan yg sangat sigap, layaknya hotel bintang 5, plus tidak ada menu yg kehabisan. Habis, isi lagi dengan cepat.
Diedit 2 tahun laluDear Steffanus Jeffry, Thank you for taking the time to share your positive experience at Magnolia Restaurant. We're happy to learn that you enjoyed our diverse range of dishes, especially the grilled beef, fish, and calamari. Your kind words about our prompt service is truly appreciated. We look forward to the pleasure of welcoming you back for another delightful dining experience. Warm Regards, Adellia Puspita Rani Complex Asst. F&B Digital Manager Lihat terjemahan (Indonesia)
Omo omo asli pertama saya tidak mengharapkan gimana-gimana loh, tapi ini SANGAT ENAK sekali terutama steak nya! Ada 2 tempat favouriteku disini yaitu tempat steak ama noodle station. Oh iya kelupaan foto bread puddingnya, ini enak sekali BANGET! Teppanyaki station ada pilihan ikan, ayam, daging meltique premium. Meskipun meltique tapi enak empuk tidak banyak urat. Untuk yang steak kemarin adanya hanya US Sirloin Steak saja tapi sangat enak, ada lemak tipisnya ikutan ENAK banget. Steaknya masih pink gitu ya tapi kalo minta dimatengin lagi bisa. Pengen kuah hangat yang enak, mampir ke noodle station, ada kuah tom yum sangat enak sekali, rasa asam asin manis nya pas bangeett.. ditambah bawang goreng dan cabe utuh bikin tom yum nya lebih mantab. Duh jadi pengen kesana lagi 😂 Toppingnya fish cake nya enak, sepertinya premium nih, kenyal empuk ikannya berasa dan tidak bau. Dah ini terbaik tom yum nya! Dessert cake nya cantik dan enak, bread puddingnya enak banget, kalo mau kesini kudu puasa dulu bener.. Buah potongnya lo gede dan maniiss, secara kemarin kupilih yang sangat matang buahnya, kelihatan kalo melon sangat matang itu lembek berair di lapisan dalam. Cuman sayangnya satu saja, ini minumannya sepertinya pakai minuman kemasan, karena untuk air putih tidak ikut AYCE. Next mau cobain breakfast n lunch dsini.
2 tahun laluGreetings from Magnolia Restaurant, Thank you for your wonderful review, we are glad that you had such a wonderfultime here at our restaurant. We do looking forward to seeing you again in the nearest future. Best regards, Faishal Azhar Complex Asst.Mgr F&B Marketing Lihat terjemahan (Indonesia)
Kalo kata Codebluu KEK MANA!! Mungkin karena ekspetasi terlalu tinggi. Semua makanan rata2 dingin, yang paling mengecewakan peking ducknya dingin. Nasi hainan hambar, mirip nasi liwet. Ayam hainan alot. Sushinya GAK FRESH, KEK MANA!! Beefnya lumayan lah, gorengan dimsumnya dingin. Noodle station paling mending 😂 But my point is, buffet tp gak ada air putih. Semua minuman manis banget 😂 Untung buy 1 get 1, kalo normal price sangat tdk worth it. Otw saya bandingkan sama St Regis yg ARA ARA
2 tahun laluSalam hangat dari Magnolia Restoran, Mohon maaf atas ketidaknyamannya, akan kami sampaikan kepada team kami perihal feedback bapak, semoga kita bisa berjumpa lagi dilain kesempatan Dengan hormat, Faishal Azhar Complex Asst.Mgr F&B Marketing
Reviewing for the dinner buffett.. Not worth your money, the food is so-so, and how come a 5 star establishment serves meltique beef is beyond me.
2 tahun laluDear Mr/Mrs. Grace, Greetings from Magnolia! We are truly sorry for your inconvinience experience, I do undestand your feelings and I would felt disapointed as same as you If I were in your position, all the feedback of yours has been delivered to our team management. And we are all trying to make it better each day, I hope we can seeing you again in the nearest future with better condition. Thank you, and once again my apologies for your inconvinience. Best regards, Faishal Azhar Complex Asst.Mgr F&B Marketing Lihat terjemahan (Indonesia)
Amazing service by Pak Bagus the Assistant Manager, Mas William, and team. I’ve came for dinner at Magnolia twice. They have a great selection of foods. Worth to mention, the staffs are all attentive, warm, helpful, and engaging. Kudos Magnolia team.
2 tahun laluGreetings from Magnolia Restaurant, We are truly appreciate your time for puting us such a wonderful review, we are glad that you had a great experience here with us at Magnolia. We are looking forward to seeing you again in the nearest future. Best Regards, Faishal Azhar Complex Asst.Mgr F&B Marketing Lihat terjemahan (Indonesia)
I was so disappointed… I tried and tasted often a buffet restaurant in the 5 star hotels all around the world but here was the worst!! The food quality was far from what we waited and there was even some eggs of indonesian food section which was gone = “rotten” (I can’t believe) and the beef quality was so poor. Choices are not that many. It’s a shame. The location, the view and the service were very nice but the food was not equivalent unfortunately. I don’t want to write this kind of negative comment but I just want to share the true feeling of my first&last visiting. And as we go to the buffet for the food not for the service or view first, I will definitely never want to come back there. But the taste of a few makanan was not so bad at least.
2 tahun laluDear Mr/Mrs. Grace, Greetings from Magnolia! We are truly sorry for your inconvinience experience, I do undestand your feelings and I would felt disapointed as same as you If I were in your position, all the feedback of yours has been delivered to our team management. And we are all trying to make it better each day, I hope we can seeing you again in the nearest future with better condition. Thank you, and once again my apologies for your inconvinience. Best regards, Faishal Azhar Complex Asst.Mgr F&B Marketing Lihat terjemahan (Indonesia)
Dinner with a view. All you can eat / ala carte is possible. Variant of food is wide.
2 tahun laluDear Ms. Sani, Thank you for your time to gave us a positive review, we are all thrilled to know that you had wonderful time here at our Magnolia. We are looking forward to welcoming you back here at Magnolia Best regards, Faishal Azhar Complex Asst. Manager, F&B Marketing Lihat terjemahan (Indonesia)
Great dining experience! They have a romantic ambiance, the service is good, and the food tastes good. The pork belly is super tasty, my favorite of all. A little disappointed about the sushi, because it's too dry. And I think you can make the Tom Yum Soup more flavorful. Oh almost forget, I love the Banh Mi.
REPEATABLE! Nice ambience, staff ramah dan makanan sangat enak
Tempat nyaman dengan suasana yang bagus, tetapi untuk makanan kurang sesuai rasanya untuk sekelas hotel bintang 5 dan overrated.
Magnolia buffet nya masih bisa ditingkatin lagi, untuk saat ini mungkin chef nya banyak yg belum kembali dari liburan. Rasa dan kualitas makanan sangat jauh dari yg namanya hotel bintang 5. Memang keju dan selai nya importnya TOP, tapi untuk makanan lain jauh dibawah taste yg ada di mall. Apalagi makanan jepang nya, bukan standard nya Westin. Seharusnya ada harga ada rupa, tolong segera dibenahi.
2 tahun laluDear Reyner Sulinadi, We recognize your valuable time and appreciate honest feedback you shared on Google. It has come to my attention that the dining experience has not live up to your overall expectation. On behalf of the hotel team, we apologies for falling short of meeting your expectation. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure that we will consistently deliver upon guest expectations. Once again, thank you for sharing your honest and valuable feedback which has been critical inputs for our team. Although we fell short of meeting your expectations, we do hope you will consider Magnolia Restaurant on your next dinner plan so that we can deliver the guest experience you deserve. Sincerely, Firman Indra Rusindriansyah Complex Director of Food & Beverage Lihat terjemahan (Indonesia)
Dear Eadle Eye, Many thanks for your time to post your review, your time is appreciated. I am happy to learn that you enjoyed your time visiting us at Magnolia Restaurant, The Westin Surabaya. Again thank you for taking the time to share your feedback with us and I do look forward to welcoming you and back in the nearest future. Sincerely, Firman Indra Rusindriansyah Complex Director of Food & Beverage
2 tahun laluDear Eadle Eye, Many thanks for your time to post your review, your time is appreciated. I am happy to learn that you enjoyed your time visiting us at Magnolia Restaurant, The Westin Surabaya. Again thank you for taking the time to share your feedback with us and I do look forward to welcoming you and back in the nearest future. Sincerely, Firman Indra Rusindriansyah Complex Director of Food & Beverage Lihat terjemahan (Indonesia)
I'm not living in Surabaya, but was interested to try this all you can eat buffet on my visits last month after all the goods reviews I heard and read on social media. However, personally I think this ayce is overrated. I don't know if I was the unlucky one or if my timing of visit was just not right; but I can't say I enjoy my dinner at this restaurant. The food just ok, nothing too special. The taste just enough compared to some other all you can eat buffet at the same level of 5 stars hotels restaurant that I've ever tried. And the desserts was far from what I expected to taste like... I really don't know what was happen on my visit, but at that night the chocolate cake especially was not delicious at all. It's not the taste of the chocolate that 5 starts hotel will use, rather taste like a common chocolate that homemade industry used. Not expected the experience will be like this with the price offered. I'm sorry have to say this but for me it's just not my taste. I hope you could improve for the future, with all the titles and appreciation that attached & given to the hotel and restaurant names.
2 tahun laluDear Lessons of Life, We recognize your valuable time and appreciate honest feedback you shared on Google. It has come to my attention that the dining experience has not live up to your overall expectation. On behalf of the hotel team, we apologies for falling short of meeting your expectation. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure that we will consistently deliver upon guest expectations. Once again, thank you for sharing your honest and valuable feedback which has been critical inputs for our team. Although we fell short of meeting your expectations, we do hope you will consider Magnolia Restaurant on your next dinner plan so that we can deliver the guest experience you deserve. Sincerely, Firman Indra Rusindriansyah Complex Director of Food & Beverage Lihat terjemahan (Indonesia)
Datang pas tema lost in japan, menu japanesenya kurang banyak.. Hehehe.. Roast beefnya enaakk pooll
3 tahun laluDear Glutton Wanderers, Many thanks for your time to post your review, your time is appreciated. I am happy to learn that you enjoyed your time visiting us at Magnolia Restaurant, The Westin Surabaya. Again thank you for taking the time to share your feedback with us and I do look forward to welcoming you and back in the nearest future. Best regards, Alamsyah Jo Complex General Manager Lihat terjemahan (Indonesia)
Excellent
3 tahun laluDear Rizal Zainalabidin, Many thanks for your time to post your review, your time is appreciated. I am happy to learn that you enjoyed your time visiting us at Magnolia Restaurant, The Westin Surabaya. Again thank you for taking the time to share your feedback with us and I do look forward to welcoming you and back in the nearest future. Best regards, Alamsyah Jo Complex General Manager Lihat terjemahan (Indonesia)
Dear Niken Madianingrum, Many thanks for your time to post your review, your time is appreciated. I am happy to learn that you enjoyed your time visiting us at Magnolia Restaurant, The Westin Surabaya. Again thank you for taking the time to share your feedback with us and I do look forward to welcoming you and back in the nearest future. Sincerely, Firman Indra Rusindriansyah Complex Director of Food & Beverage
2 tahun laluDear Niken Madianingrum, Many thanks for your time to post your review, your time is appreciated. I am happy to learn that you enjoyed your time visiting us at Magnolia Restaurant, The Westin Surabaya. Again thank you for taking the time to share your feedback with us and I do look forward to welcoming you and back in the nearest future. Sincerely, Firman Indra Rusindriansyah Complex Director of Food & Beverage Lihat terjemahan (Indonesia)
Info & jam buka
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