Magnolia Restaurant At Westin Surabaya

4 bulan laluDear Adi Rahardja, Thank you for taking the time to share your recent experience at Magnolia Restaurant. We look forward to the pleasure of welcoming you back for another delightful dining experience. Warm regards, Adellia Puspita Rani Complex Digital Marketing Manager Lihat terjemahan (Indonesia)

4 bulan laluDear agoes roesianta, Thank you for taking the time to share your recent experience at Magnolia Restaurant. We look forward to the pleasure of welcoming you back for another delightful dining experience. Warm regards, Adellia Puspita Rani Complex Digital Marketing Manager Lihat terjemahan (Indonesia)

4 bulan laluDear Ade Susman, Thank you for taking the time to share your recent experience at Magnolia Restaurant. We are pleased to learn that you enjoyed the food and experienced attentive, courteous, and prompt service. Your kind recognition of our team is sincerely appreciated and provides wonderful encouragement to continue delivering memorable dining experiences for our guests. We look forward to welcoming you back for another enjoyable dining experience in the future. Warm regards, Adellia Puspita Rani Complex Digital Marketing Manager Lihat terjemahan (Indonesia)

4 bulan laluDear Roda Dan Roti, Thank you for taking the time to share your recent experience at Magnolia Restaurant. We are pleased to learn that you had a wonderful dinner with us and that our attentive service, delicious food, and comfortable atmosphere contributed to your enjoyment. We are especially glad that the pork belly and birthday surprise added to your celebration, it was an honor to be part of your special moment and help make it even more memorable. We look forward to welcoming you again for another memorable dining experience in the future. Warm regards, Adellia Puspita Rani Complex Digital Marketing Manager Lihat terjemahan (Indonesia)

4 bulan laluDear Wijayadi Suyono, Thank you for taking the time to share your detailed feedback with us. We appreciate your kind remarks regarding our service and the overall ambiance of Magnolia Restaurant. We deeply apologize should the layout and division of the Attic area have affected your comfort. Please rest assured that we are currently reviewing our seating arrangement and flow to enhance comfort and create a more seamless dining experience for our guests. With regard to the food, we are grateful for your candid feedback. Our culinary team continuously evaluates both quality and value, and insights such as yours are invaluable in guiding us to further refine our menu to better meet our guests’ expectations, particularly within the context of five-star dining experiences. We hope to have the opportunity to welcome you again and deliver an improved experience in the future. Warm regards, Adellia Puspita Rani Complex Digital Marketing Manager Lihat terjemahan (Indonesia)

4 bulan laluDear rdio primasatya, Thank you for taking the time to share your experience at Magnolia Restaurant. We are pleased to learn that you enjoyed our service and the quality of our food. We have taken note of your feedback regarding the variety of dishes and are actively reviewing our menu offerings to introduce a wider selection, ensuring a more diverse and enjoyable dining experience for our guests. We look forward to welcoming you again and providing an even more memorable and satisfying experience in the future. Warm regards, Adellia Puspita Rani Complex Digital Marketing Manager Lihat terjemahan (Indonesia)

4 bulan laluDear Ita B, Thank you for taking the time to share your detailed feedback following your Christmas buffet lunch at Magnolia Restaurant. We appreciate your kind remarks regarding our service, Christmas table setting, and festive decorations, and are pleased to learn that our team took good care of you and your family. We regret that the quality of the food did not meet your expectations on this occasion. Your feedback regarding the croissant, dessert selection, meat dishes, sushi, and lobster preparation has been carefully noted and shared with our culinary team for immediate review and improvement. Ensuring that our food quality reflects the standard of our service and ambiance remains a priority for us, particularly during special occasions such as our Christmas buffet. Your feedback is invaluable in helping us refine both our menu and execution, and we appreciate you taking the time to share your experience. We look forward to the opportunity to welcome you again and provide a more satisfying dining experience in the future. Warm regards, Adellia Puspita Rani Complex Digital Marketing Manager Lihat terjemahan (Indonesia)

4 bulan laluDear Indra Iwanto, Thank you for taking the time to provide detailed feedback on your dinner buffet at Magnolia Restaurant on 23 December 2025. We appreciate your insightful feedback, as it helps us identify areas for improvement and enhance our offerings and service. We regret that several aspects of your dining experience did not meet your expectations, including the variety and quality of the food, availability of advertised items such as salmon, the freshness of the scallops, and the preparation of certain dishes like Peking duck and crab. We also take note of your feedback regarding the orange juice and menu timing, and we understand how these factors impacted your overall experience. Please be assured that your feedback has been shared with our culinary and operational teams for immediate review. We are actively evaluating our menu offerings, ingredient sourcing, and service execution to ensure that our buffet reflects the standards expected of a five-star dining experience and delivers a more consistent and enjoyable experience for our guests. We look forward to the opportunity to welcome you again and provide an enhanced dining experience. Warm regards, Adellia Puspita Rani Complex Digital Marketing Manager Lihat terjemahan (Indonesia)